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Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Customers
24% of US buyers consider reviews as 'very influential'.
To highlight the importance of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those very same clients are also happy to accept slower shipping times for such items.
Source: Turntonetworks
61% Of Local Businesses Have A Typical Score Of 4 To 5 Stars
Typically two thirds of businesses have great and awesome scores. Only 5% of businesses have a ranking below three stars.
Source: Brightlocal
Google Represents 57.5% Of All Reviews Around The World
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
73 Percent Of Consumers Think Client Reviews Are More Crucial Than Star And Number Rankings
Online review data make it clear individuals aren't pleased with ratings alone.
Consumer reviews make the statistics appear more authentic which is what the would-be consumers are searching for. Almost a 3rd of consumers state composed reviews are the only feature that makes them believe the websites' reviews are relevant and helpful.
Source: Fan and Fuel
Customer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the maker says. The reason, manufacturers' descriptions are basically advertisements.
Source: Martech Zone
A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Earnings
Businesses that treat consumers well usually flourish, review sites help make sure of that.
Source: Statuslabs
A Lot Of Best Selling Items Have An Average Ranking Of 4.2 To 4.7
You can't make everybody delighted, which is why perfect 5 star ratings are suspicious. Someone always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. Sometimes a lower rating in fact helps your overall score.
According to client rating statistics, conversion rates start to decrease as scores rise above 4.7.
Source: Spiegel Research Center
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they spend at your business. They will be willing to share it if you give them an excellent experience.
Source: Brightlocal
Over Half Of Individuals Aged 25-34 Posted Reviews
According to Statista, the younger generations are seemingly the more vocal ones.
Source: Statista
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Since They Desire To Buy A Service Or A Product And Desire To Get The Facts About The Businesses Products And Services, 82% Of Customers Visit Review Sites.
Review sites are locations that people go to get the facts about a business, product or service . Because they have already formed a buying decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated material can do wonders in regards to conversions.
A single review can have a huge influence on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can offer an astonishing 44 percent increase.
Source: RevLocal
USA Shoppers View "Product Performance" To Be The Most Helpful Info In Product Reviews
They focus on different elements of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American clients.
Source: Statista
Half Of All Millennial's "Constantly" Check Out Online Reviews For Companies
More youthful people understand the value of being informed. User-generated content has an unassailable impact on customers.
If businesses think of the power of consumer reviews over millennials, they will recognize what they've been losing out on. Older people are different though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
Online Item Reviews About An Item Can Increase Its Conversion Rate By More Than 270 Percent
User review stats show the purchase possibility for a product with five reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
Positive Reviews Motivate 68 Percent Of Consumers To Use A Local Business
Given that the vast majority of customers read reviews, you would want yours to be appealing to brand-new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of companies in fact use them.
Although we now know why customer reviews are so effective, most businesses obviously don't.
Source: LsaInsider
When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Aspect
Data reveal that reviews were more beneficial than TV advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista