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91% Of Millennials Trust In Online Reviews As Much As Family And Friends
Online review statistics position consumers' reviews as the most reliable source of recommendations. Online reviews typically carry the same weight as suggestions from loved ones.
Source: Brightlocal
Visitors Checking Out Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users
Mobile users choose to get things done much faster. Therefore, purchasing decisions are made rapidly.
Online reviews are clearly convincing, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
Online Item Reviews About An Item Can Increase Its Conversion Rate By An Unprecedented 270%
User review statistics reveal the purchase likelihood for an item with five reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
89% Of Consumers Read A Companies Feedback To Reviews
Not only do a lot of shoppers check out the review replies, 30% of them hold them in high regard. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Revenue
Businesses that treat consumers well usually prosper, review sites help make certain of that.
Source: Statuslabs
Consumers Might Spend 31 Percent More With A Business That Has Fantastic Reviews
Focus on this fact. The better other users describe your product and services, the more cash you can charge and consumer review statistics show us exactly how much more.
Source: Martech Zone
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'constantly' or 'very frequently'.
Source: Trust You
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is presently the most popular social media which can likewise influence our buying decisions.
According to social reviews data, Facebook affects the majority of users' purchase decisions.
If it has positive reviews, Facebook reviews statistics expose that four out of five users are likely to rely on a local business.
Source: RevLocal
83 Percent Of Customers Don't Rely On Advertising
The standard channels to reach clients aren't as influential as they utilized to be. Most users who no longer trust advertisements choose to take notice of customers' suggestions online.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company
The star ranking is the first thing consumers see. Still, users take notice of other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of US customers.
Source: Statista
Over Half Of Consumers Aged 25 To 34 Gave Reviews
According to Statista, the younger generations are apparently the more vocal ones.
Source: Statista
USA Shoppers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews
When individuals read reviews, they concentrate on various elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American clients.
Source: Statista
Just 6% Of Consumers Don't Trust Client Reviews At All
According to consumer review data, a massive 19% of customers always trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
More Than Four Negative Reviews About A Company Or Service May Reduce Sales By 70 Percent
One negative review is enough for 35 percent of a website's visitors to choose not to buy. Three negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Many Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends show people prefer to comment if they had a positive experience, rather than a average or unfavorable one.
Source: Brightlocal