88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management statistics show a business's reputation does not affect just the customers. Potential employees also take a look at scores and take a look at reviews.

Source: Deloitte

49% Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of customers, who take note of the number of reviews is currently at 46 percent.

Source: Brightlocal

Due To The Fact That They Desire To Purchase A Service Or An Item And Desire To Get The Facts About The Businesses Products And Services, 82% Of Customers Visit Review Sites.

Users come because they have actually already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit.

Source: RevLocal

More Than Four Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people check out a lot more reviews to get a better idea of how the business is actually doing. Do not depend upon that statistic alone.

Source: Brightlocal

Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of businesses really make use of them.

Although we now understand why consumer reviews are so powerful, a lot of businesses obviously do not.

Source: LsaInsider

89% Of Clients Browse A Businesses Responses To Reviews

Not only do a lot of clients read the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends show individuals prefer to comment if they had a positive experience, instead of a negative or average one.

Source: Brightlocal

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies question the integrity of online reviews. Nonetheless, they recognize the massive impact user rankings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to buy a brand-new automobile and there are numerous models which fit your requirements. How do you pick the best one for you? Well, you read reviews.

With the help of other consumers, you quickly decide on a model that works for you. That's how favorable reviews convert consumers into clients.

Source: Consumer Affairs

Majority Of Customers Won't Utilize An Organisation If It Has Less Than A 4 Star Rating

This stat is one of lots of that show the significance of online scores. Now that news of consumer fulfillment travels this quick, keeping your consumers delighted is more vital than ever.

57 percent of consumers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked only for companies with a best five star score.

Source: Brightlocal

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and want the best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista

Online Item Reviews About A Product Can Amplify Its Conversion Rate By More Than 270%

User review statistics reveal the purchase probability for an item with five reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

When Buying Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Element

Statistics reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

61 Percent Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars

Generally 2 out of 3 companies have excellent and great rankings. Just 5% of businesses have a ranking listed below three stars.

Source: Brightlocal

71% Of Millennials Search Consumer Reviews Of Expert Services

Over half of all people in need of a professional service rely on online reviews.

According to online reviews data, 59% utilized online reviews to select a physician or an attorney.

Young people (age 18-35) are even more likely to work with an expert based on online reviews. Just 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

74 Percent Of Local Businesses Have At Least One Google Review

One review is far from enough to enhance your site's SERP ranking.

Looking at online rankings statistics, we found out that a business requires to have a minimum of 40 reviews before people "Award" it with a star.

Source: Brightlocal