Many Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends reveal people prefer to comment if they had a favorable experience, instead of a negative or average one.

Source: Brightlocal

Just 6% Of Customers Do Not Trust Client Reviews At All

According to client review statistics, a massive 19 percent of customers constantly rely on online reviews and never ever a buy without reading reviews initially.

Source: Statista

30% Of Consumers Feel Favorable To A Business Which Reacts To Online Reviews

Corresponding with your consumers builds their trust. Even something as simple as responding to their comments and reviews can make them feel valued.

As you might expect, clients who feel this way are going to spend more cash with a company.

Source: Statuslabs

More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70%

One negative review is enough for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

71% Of Millennials Search Consumer Reviews Of Professional Services

More than half of all individuals in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to choose a medical professional or an attorney.

Younger people (age 18-35) are much more likely to work with an expert based upon online reviews. Only 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters

Customer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, makers' descriptions are essentially advertisements.

Source: Martech Zone

77% Of Users Don't Rely On Reviews That Are Older Than Three Months

Clients don't care how excellent your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of Online Shopping.

Today's buyers are smart and want the very best bang for their dollar. It's no wonder that they consider reading reviews as a big part of the buying decision.

Source: Statista

More Than Half Of Individuals Aged 25-34 Gave Reviews

According to Statista, the younger generations are unsurprisingly the more opinionated ones.

Source: Statista

83% Of All Young Customers Were Invited To Give A Review Recently

Of those invited, 80% of clients did leave a review. In general, companies have asked 66% of all customers to post a review on their company.

Source: Brightlocal

Software Reviews Influence Over 98 Percent Of All Purchasers

18% of software purchasers consider reviews to be an important factor in the purchase process. Software application reviews have no effect whatsoever on only 2 percent of consumers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

74% Of Local Companies Have At A Minimum, One Google Review

One review is far from adequate to improve your website's SERP ranking.

Looking at online ratings data, we discovered that a company needs to have an average of 40 reviews before users "Award" it with a star.

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can also affect our buying decisions.

According to social media reviews data, Facebook impacts over half of users' purchase choices.

If it has favorable reviews, Facebook reviews statistics expose that four out of five users are more likely to rely on a local business.

Source: RevLocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Utilize A Company

This stat is among lots of that highlight the importance of online ratings. Now that news of consumer complete satisfaction travels this fast, keeping your clients happy is more crucial than ever.

57% of consumers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked only for services with an ideal five star rating.

Source: Brightlocal

Google Represents 57.5% Of All Reviews Around The Globe

Google is the clear winner as far as circulation goes, however they are not the only ones in the game.

Here are the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of companies in fact use them.

Although we now understand why consumer reviews are so effective, most businesses obviously do not.

Source: LsaInsider

Customers Might Spend 31 Percent More With A Business That Has Great Reviews

Take note of this statistic. The better other users explain your product and services, the more money you can charge and consumer review statistics show us exactly how much more.

Source: Martech Zone