71% Of Millennials Browse Consumer Reviews Of Professional Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to pick a physician or a legal representative.

Younger people (age 18-35) are even more inclined to hire a professional based on online reviews. Only 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters

63.6 Percent Of Consumers Visit Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.

When it comes to trust, these online review stats reveal the basic appeal of a website can only go so far.

Source: Review Trackers

The Majority Of Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends show people choose to comment if they had a favorable experience, instead of a average or negative one.

Source: Brightlocal

Customer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the producer says. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

Just 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are free, a remarkably low number of companies really make use of them.

Although we now understand why consumer reviews are so effective, most businesses apparently don't.

Source: LsaInsider

88% Of Executives Regard Reputation Risk As A Top Business Problem

Reputation management stats suggest a company's reputation doesn't affect just the clients. Prospective employees likewise take a look at rankings and read reviews.

Source: Deloitte

82 Percent Of Customers Check Out Review Websites Since They Wish To Purchase A Service Or A Product And Wish To Get The Truth About The Businesses Product Or Services.

Users come since they have actually currently formed a purchase decision. The bulk of them (89%) buy within a week of their visit.

Source: RevLocal

One-half Of All Millennial's "Always" Read Online Reviews For Companies

More youthful people understand the worth of being informed. User-generated material has an unassailable effect on customers.

If businesses stop to consider the power of client reviews over millennials, they will recognize what they've been missing out on. Older people are different though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

Unfavorable Reviews Can Boost Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive force for users to spend more time on your site. According to online review stats, individuals spend more than five times as long on a website when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent

One negative review is enough for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Online Item Reviews About A Product Can Boost Its Conversion Rate By A Staggering 270%

User review stats reveal the purchase probability for a product with 5 reviews is 270% higher than the exact same item without reviews.

Source: Spiegel Research Center

73% Of Customers Believe Customer Reviews Are More Important Than Star And Number Rankings

Online review stats make it clear individuals aren't satisfied with ratings alone.

Customer reviews make the statistics appear more genuine which is what the potential customers are trying to find. Nearly a third of customers state composed reviews are the only function that makes them believe the websites' reviews are appropriate and helpful.

Source: Fan and Fuel

30% Of Consumers Feel Positive About A Business Which Answers Online Reviews

Corresponding with your consumers develops trust. Even something easy like responding to their comments and reviews can make them feel appreciated.

As you might anticipate, customers who feel this way are going to spend more cash with a company.

Source: Statuslabs

70 Percent Of Customers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business

4 reviews may be too few. Most people check out a lot more reviews to get a better idea of how business is actually doing. Don't depend on that fact alone.

Source: Brightlocal

Many Best-selling Items Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to client rating statistics, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions

Facebook is presently the most popular social network which can also influence our purchasing preferences.

According to social media reviews data, Facebook affects more than half of users' purchase decisions.

Facebook reviews stats reveal that 4 out of five users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

67% Of Customers Claim That Reviews Are A "Very Crucial" Factor When Picking A Solution Provider

When consumers need to select a service provider, reviews have an enormous impact on their decision.

Source: DemandGenReport

95% Of Travelers Read Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You