Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can also influence our purchasing decisions.

According to social reviews data, Facebook affects the majority of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats reveal that 4 out of 5 users are likely to trust a local business.

Source: RevLocal

71% Of Millennials Search Consumer Reviews Of Expert Services

More than half of all people in need of a professional service turn to online reviews.

According to online reviews stats, 59% used online reviews to select a legal representative or a physician.

Young people (age 18-35) are a lot more likely to work with a professional based on online reviews. Only 19% of millennials will consider employing a legal representative without any.

Source: Thomson Reuters

Positive Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses

Given that the vast bulk of customers read reviews, you'd want yours to be enticing to new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Clients Could Invest 31% More With A Business That Has Great Reviews

Take notice of this fact. The better other users describe your product and services, the more money you can charge and consumer review stats show us precisely just how much more.

Source: Martech Zone

70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Many people check out much more reviews to get a clear view of how business is in fact doing. Do not depend on that fact alone.

Source: Brightlocal

95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services

Leisure and business tourists alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

30% Of Customers Feel Favorable To A Business Which Reacts To Online Reviews

Keeping in touch with your consumers establishes trust. Even something easy like reacting to their reviews and remarks can make them feel valued.

As you might expect, clients who feel this way are more willing to spend more cash with a company.

Source: Statuslabs

88% Of Executives Judge Reputation Risk As A Top Business Problem

Reputation management stats suggest a company's reputation does not affect just the customers. Potential employees also look at rankings and read reviews.

Source: Deloitte

Buyers Checking Out Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. Therefore, buying choices are made quickly.

Online reviews are clearly convincing, yet marketers haven't always come to value the power of them.

Source: Martech Zone

Google Represents 57.5% Of All Reviews World Wide

Google is in the lead here, followed by Facebook as a remote second.

These are the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Won't Utilize A Company

This stat is one of many that show the value of online scores. Now that news of client satisfaction travels this fast, keeping your customers delighted is more vital than ever.

57% of consumers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for services with an ideal five star rating.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company

The star score is the first thing customers see. Still, users pay attention to other elements too, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of American consumers.

Source: Statista

67% Of Customers Suggest Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider

When clients have to select a service provider, reviews have a massive impact on their decision.

Source: DemandGenReport

73 Percent Of Consumers Believe Customer Reviews Are More Crucial Than Star And Number Ratings

Online review data make it clear people aren't pleased with scores alone.

Client reviews make the statistics appear more authentic which is what the prospective clients are looking for. Almost a 3rd of customers state composed reviews are the only feature that makes them think the sites' reviews are appropriate and helpful.

Source: Fan and Fuel

53% Of Americans Consider Item Reviews And Scores As The Most Essential Part Of Online Shopping.

Today's shoppers are wary and want the best bang for their buck. It's no wonder that they consider reading reviews as a big part of the buying decision.

Source: Statista

15% Of Buyers Do Not Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15% of potential clients won't even consider working with a company they can't find opinions about.

Source: Statuslabs