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Most Best Selling Products Have An Average Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star scores.
According to client rating statistics, conversion rates start to decrease as scores rise above 4.7.
Source: Spiegel Research Center
30% Of Clients Feel Favorable To A Company Which Responds To Online Reviews
Keeping in touch with your consumers develops trust. Even something like reacting to their comments and reviews can make them feel appreciated.
As you might expect, clients who feel this way are more willing to invest more money with a company.
Source: Statuslabs
15% Of Users Don't Trust Businesses With No Online Reviews
No trust implies no interactions. 15% of prospective customers won't even think about working with a company they can't find viewpoints about.
Source: Statuslabs
Due To The Fact That They Desire To Buy A Service Or An Item And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Go To Review Sites.
Review sites are places that people go to get the truth about a service, product or business. Since they have already formed a purchase decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
77% Of Clients Do Not Trust Reviews That Are Older Than 3 Months
Clients don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.
Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that businesses need to be continuously asking for reviews.
Source: Statuslabs
When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Aspect
Stats reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
72% Of Consumers Will Not Take Action Unless They Check Out Some Reviews
No matter how captivating your marketing is, you still require client reviews. There is no skirting around it. Clients are still going to hear you out, however they rely on other people more.
Source: My Testimonial Engine
89% Of Customers Prefer To Read Reviews Using Their Smart Devices
Be it through an app or a mobile browser, people prefer to read reviews on their mobile devices.
Source: Statista
More Than Half Of Customers Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are apparently the more opinionated ones.
Source: Statista
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists read approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they read reviews 'always' or 'very often'.
Source: Trust You
Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
90 Percent Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about very first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
Consider asking your visitors to write one if you do not have reviews on your site.
Source: Martech Zone
86% Of Customers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not only because of the money they invest at your business. They will be willing to share it if you give them a good experience.
Source: Brightlocal
Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a remarkably low number of companies really utilize them.
Although we now know why customer reviews are so powerful, the majority of businesses obviously do not.
Source: LsaInsider