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A Lot Of Best-selling Items Have An Average Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to customer rating stats, conversion rates begin to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
30% Of Customers Feel Comfortable With A Business Which Reacts To Online Reviews
Corresponding with your customers creates trust. Even something as simple as responding to their remarks and reviews can make them feel appreciated.
As you may expect, clients who feel this way are ready to spend more money with a business.
Source: Statuslabs
15% Of Users Don't Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15 percent of prospective clients won't even consider working with a company they can't find opinions about.
Source: Statuslabs
98% Of Yelp's Website Visitors Bought From A Business They Discovered On The Website
Typically, 142 million consumers visit Yelp each month. If you haven't declared your complimentary Yelp business page, this is as excellent a time as any.
Source: RevLocal
A Lone Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated material can do miracles in regards to conversions.
A single review can have a massive influence on your business.
A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44 percent boost.
Source: RevLocal
Only 6% Of Customers Don't Trust Customer Reviews At All
According to client review stats, a tremendous 19 percent of consumers constantly rely on online reviews and never a make a purchase without checking out reviews first.
Source: Statista
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Negative Reviews
Online review stats reveal that 63% of client reviews go on without a response. That's regrettable, since those businesses are losing clients that way.
Source: Review Trackers
Half Of All Of The Millennial's "Always" Read Online Reviews For Companies
Younger people know the worth of being informed. User-generated content has an indisputable impact on consumers.
If businesses think of the power of customer reviews over millennials, they will understand what they've been losing out on. Older people are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
If A Company Takes Care Of Issues Quickly And Effectively, 95% Of Unhappy Customers Will Return To A Company
Clients don't expect you to be perfect. They do expect you to deal with things when they go wrong. If there's nothing else a business can do to deal with a concern, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months
Customers don't care how good your service or product was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.
It is for this reason that businesses should to be constantly requesting reviews.
Source: Statuslabs
77% Of Consumers Would Undoubtedly Leave A Review If They Were Asked
More than a 35% would leave a review to educate others about their customer experience and 24% would likely direct their review to the company itself.
Over a 26% would be willing to give a review to assist other people with their choice making process.
Source: Podium
86 Percent Of Customers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they spend at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can also influence our buying decisions.
According to social media reviews stats, Facebook affects more than half of users' purchase choices.
Facebook reviews statistics expose that four out of 5 users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Revenue
Businesses that treat consumers well generally flourish, review sites help make sure of that.
Source: Statuslabs
90% Of Users Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals say about first impressions, right?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
49% Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their number and recency too.
The share of customers, who take notice of the number of reviews is currently at 46%.
Source: Brightlocal
67% Of Consumers Admit Reviews Are A "Very Important" Factor When Choosing A Solution Provider
When clients need to pick a solution provider, reviews have a massive impact on their decision.
Source: DemandGenReport