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89% Of Clients Review A Businesses Feedback To Reviews
Not only do most shoppers read the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
70 Percent Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Many people check out much more reviews to get a clear view of how business is really doing. Do not depend on that fact alone.
Source: Brightlocal
95% Of Unsatisfied Consumers Will Return To A Business If A Company Takes Care Of Problems Quickly And Effectively
Customers don't anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there is absolutely nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
Negative Reviews Can Increase Conversion By Up To 85%
It sounds insane, however negative reviews can be a positive driver for users to spend more time on your website. According to online review data, people spend more than 5 times as long on a site when they check out negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
83% Of All Young Shoppers Were Asked To Post A Review Recently
Of those asked, 80% of clients did submit a review. Overall, businesses have asked 66% of all clients to leave a review on their business.
Source: Brightlocal
Consumers Checking Out Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done faster. Therefore, purchasing decisions are made rapidly.
Online reviews are clearly convincing, yet online marketers have not always come to value the power of them.
Source: Martech Zone
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
70 Percent Of Customers Choose To Discover A Business Via Articles And Reviews, Rather Than Ads
Ads are all well and good, but it deserves attempting a different approach as well. Reviews are by far the best method to discover the truth about a service or product.
Source: Statuslabs
15% Of People Do Not Trust Businesses With No Online Reviews
No trust suggests no interactions. 15% of possible customers won't even think about doing business with a business they can't discover opinions about.
Source: Statuslabs
Software Application Reviews Impact Over 98% Of All Buyers
18 percent of software purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2 percent of customers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can likewise affect our buying preferences.
According to social media reviews stats, Facebook impacts more than half of users' purchase decisions.
Facebook reviews stats reveal that 4 out of 5 users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
90% Of Site Visitors Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people state about first impressions, right?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone