49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency too.

The share of customers, who take notice of the variety of reviews is presently at 46 percent.

Source: Brightlocal

Software Reviews Impact Over 98% Of All Buyers

18 percent of software purchasers consider reviews to be an important factor in the purchase process. Software reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Unfavorable Reviews Can Boost Conversion By As Much As 85 Percent

It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your website. According to online review statistics, individuals devote more than 5 times as long on a website when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo

If A Company Deals With Issues Rapidly And Effectively, 95% Of Dissatisfied Consumers Will Return To A Business

Clients don't anticipate you to be perfect. When things go wrong, they do anticipate you to resolve things. If there's nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read customer reviews, agree that it increases their buying confidence.

Organizations use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

86% Of Consumers Would Consider Composing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the money they invest at your business. If you provide a great experience, they will be willing to share it.

Source: Brightlocal

90 Percent Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals state about first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your site, consider asking your visitors to write one.

Source: Martech Zone

If They Were Asked, 77% Of Clients Would Likely Submit A Review

More than a 35% would submit a review to inform others about their client experience and 24% would rather direct their review to the company itself.

Over a 26% would be willing to leave a review to assist other individuals with their decision making process.

Source: Podium

60% Of Customers Consult Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is affected substantially by blogs and reviews on social media. With men being two times as likely to be affected than women.

Reviews and score statistics show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

Buyers Reading Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users

Mobile users choose to get things done faster. Therefore, buying decisions are made rapidly.

Online reviews are certainly persuasive, yet marketers haven't always come to value the power of them.

Source: Martech Zone

77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months

Clients don't care how excellent your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that companies need to be constantly asking for reviews.

Source: Statuslabs

A One Star Increase In Rating Can Lead To A 5% To 9% Increase In Business Revenue

Businesses that treat consumers well usually succeed, review websites help make sure of that.

Source: Statuslabs

98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Website

Normally, 142 million customers visit Yelp each month. This is as excellent a time as any if you haven't declared your totally free Yelp business page.

Source: RevLocal

The Average Review Length Has Actually Become 65% Much Shorter Since 2010

Now a days reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

71% Of Millennials Search Consumer Reviews Of Expert Services

Majority of all people in need of an expert service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to select a medical professional or an attorney.

Younger people (age 18-35) are much more likely to hire a professional based on online reviews. Only 19% of millennials will think about working with a lawyer without any.

Source: Thomson Reuters

30% Of Clients Feel Positive About A Company Which Answers Online Reviews

Staying connected with your customers establishes trust. Even something as basic as reacting to their remarks and reviews can make them feel valued.

As you might anticipate, customers who feel this way are more willing to spend more money with a business.

Source: Statuslabs

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and desire the best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

More Than Half Of Customers Aged 25-34 Posted Reviews

According to Statista, the younger generations are surprisingly the more opinionated ones.

Source: Statista