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If They Were Asked, 77% Of Clients Would Likely Post A Review
More than a 35% would leave a review to advise others about their client experience and 24% would likely direct their review to the company itself.
Over a 26% would want to give a review to help other people with their choice making process.
Source: Podium
More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70%
One negative review is enough for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
77% Of Customers Do Not Rely On Reviews That Are Older Than Three Months
Customers don't care how good your product or service was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that companies ought to be continuously requesting reviews.
Source: Statuslabs
74 Percent Of Local Companies Have At Least One Google Review
One review is far from sufficient to enhance your site's SERP ranking.
Looking at online rankings statistics, we found out that a business requires to have an average of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Customer Reviews On Products Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone
86% Of Customers Would Think About Composing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the cash they spend at your business. They will be prepared to share it if you offer them an excellent experience.
Source: Brightlocal
30% Of Consumers Feel Favorable To A Business Which Answers Online Reviews
Staying connected with your clients establishes trust. Even something easy like reacting to their reviews and comments can make them feel valued.
As you may anticipate, clients who feel this way are ready to invest more money with a business.
Source: Statuslabs
Many Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends show people prefer to comment if they had a positive experience, instead of a negative or average one.
Source: Brightlocal
70% Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people read a lot more reviews to get a better idea of how the business is in fact doing. Do not depend upon that figure alone.
Source: Brightlocal
Clients Could Invest 31 Percent More With A Business That Has Excellent Reviews
Pay attention to this fact. The better other users explain your service or product, the more cash you can charge and consumer review stats show us exactly just how much more.
Source: Martech Zone