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Many Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends show people choose to comment if they had a favorable experience, rather than a negative or mediocre one.
Source: Brightlocal
88% Of Executives View Reputation Risk As A Leading Business Concern
Reputation management statistics indicate a business's reputation doesn't affect just the clients. Potential employees also look at ratings and read reviews.
Source: Deloitte
71% Of Millennials Search Consumer Reviews Of Professional Services
More than half of all people in need of an expert service turn to online reviews.
According to online reviews data, 59% utilized online reviews to choose a lawyer or a physician.
Younger people (age 18-35) are a lot more likely to work with an expert based upon online reviews. Just 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the massive impact user rankings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
89% Of Consumers Browse A Businesses Feedback To Reviews
Not only do many clients read the review replies, 30% of them hold them in high regard. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
74% Of Local Companies Have At Least One Google Review
One review is far from adequate to improve your site's SERP ranking.
Taking a look at online rankings data, we learnt that a company requires to have an average of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
89% Of Shoppers Like To Read Reviews On Their Smart Devices
Be it through an app or a mobile web browser, everyday people prefer to read reviews on their cell phones.
Source: Statista
United States Shoppers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews
When individuals read reviews, they focus on various elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American consumers.
Source: Statista
More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent
One negative review suffices for 35% of a site's visitors to decide not to buy. Three negative reviews can cost a business 59% less sales.
Obviously, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
30% Of Clients Feel Comfortable With A Business Which Responds To Online Reviews
Staying connected with your consumers builds their trust. Even something like responding to their comments and reviews can make them feel appreciated.
As you might expect, clients who feel this way are more willing to invest more money with a business.
Source: Statuslabs
83% Of All Younger Consumers Were Asked To Post A Review Recently
Of those asked, 80% of customers did submit a review. Overall, businesses have asked 66% of all consumers to submit a review on their business.
Source: Brightlocal
72% Of Clients Will Not Take Action Unless They Check Out Some Reviews
Irrespective of how attractive your marketing is, you still need customer reviews. There's no other way around it. Clients are still happy to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
83 Percent Of Clients Don't Trust Advertising
The conventional channels to reach clients aren't as prominent as they used to be. Many users who no longer trust advertisements pick to pay attention to customers' suggestions online.
Source: Statuslabs