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30% Of Customers Feel Positive About A Company Which Responds To Online Reviews
Corresponding with your customers creates trust. Even something as simple as responding to their remarks and reviews can make them feel appreciated.
As you may anticipate, clients who feel this way are going to spend more cash with a business.
Source: Statuslabs
89% Of Consumers Want To Read Reviews Using Their Smart Devices
Be it by means of an app or a mobile web browser, consumers choose to read reviews on their mobile phones.
Source: Statista
Just 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the significant review platforms are free, a remarkably low number of businesses in fact use them.
Although we now know why consumer reviews are so effective, most businesses obviously do not.
Source: LsaInsider
The Typical Review Length Has Actually Become 65% Much Shorter Since 2010
At this present time reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of a twitter tweet.
Source: Review Trackers
88% Of Executives Judge Reputation Risk As A Top Business Problem
Reputation management stats show a company's reputation doesn't affect just the consumers. Prospective team members likewise look at rankings and take a look at reviews.
Source: Deloitte
89% Of Customers Read A Companies Feedback To Reviews
Not only do many customers read the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
70% Of Customers Prefer To Learn About A Business Via Reviews And Articles, Rather Than Ads
Advertisements are all well and good, however it's worth trying a different approach also. Reviews are by far the best method to discover the truth about a service or product.
Source: Statuslabs
74 Percent Of Local Companies Have At Least One Google Review
One review is far from sufficient to improve your site's SERP ranking.
Taking a look at online scores statistics, we discovered that a business requires to have at least 40 reviews before users "Award" it with a star.
Source: Brightlocal
Since They Want To Purchase An Item Or A Service And Want To Get The Truth About The Businesses Items And Services, 82% Of Consumers Check Out Review Sites.
Users come because they have currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal
53 Percent Of Americans Consider Item Reviews And Scores As The Most Essential Part Of Online Shopping.
Today's buyers are wary and want the very best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the buying decision.
Source: Statista
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Users Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users
Mobile users choose to get things done faster. Purchasing choices are made rapidly.
Online reviews are obviously persuasive, yet marketers have not necessarily come to value the power of them.
Source: Martech Zone
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Consumers
24% of US shoppers consider reviews as 'extremely influential'.
To show the importance of online reviews and scores, did you understand that 81% of consumers will pay more for a product with reviews and those same consumers are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks