77% Of Individuals Do Not Rely On Reviews That Are Older Than 3 Months

Clients don't care how excellent your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs

Only 6% Of Consumers Do Not Rely On Consumer Reviews At All

According to customer review stats, a massive 19 percent of customers constantly rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

91 Percent Of Millennials Depend On Online Reviews As Much As Family And Friends

Online review stats place clients' reviews as the most trustworthy source of suggestions. Online reviews typically carry the very same weight as suggestions from loved ones.

Source: Brightlocal

Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Businesses

Younger people know the worth of being informed. User-generated material has an unassailable impact on customers.

If businesses stop to consider the power of customer reviews over millennials, they will realize what they've been missing out on. Older people are different though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Google Represents 57.5 Percent Of All Reviews Around The Globe

Google is the clear winner as far as circulation goes, however they are not the only ones in the game.

These are the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

Many Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have gone to a supplier. Online review trends reveal people choose to comment if they had a positive experience, instead of a mediocre or negative one.

Source: Brightlocal

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the cash they invest at your business. They will be willing to share it if you provide them a great experience.

Source: Brightlocal

Favorable Reviews Motivate 68 Percent Of Consumers To Use A Local Business

Given that the huge bulk of customers read reviews, you would want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of companies actually utilize them.

Although we now know why consumer reviews are so powerful, a lot of businesses obviously do not.

Source: LsaInsider

70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Many people check out a lot more reviews to get a clear view of how business is actually doing. Do not depend upon that statistic alone.

Source: Brightlocal

Consumers Might Invest 31 Percent More With A Business That Has Great Reviews

Take note of this fact. The more detailed other users explain your service or product, the more money you can charge and consumer review statistics reveal to us exactly how much more.

Source: Martech Zone

Over Half Of Consumers Won't Utilize A Business If It Has Less Than A 4 Star Rating

This stat is one of numerous that show the significance of online scores. Now that news of consumer satisfaction travels this quick, keeping your consumers delighted is more important than ever.

57 percent of customers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for businesses with an ideal five star score.

Source: Brightlocal

More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70 Percent

One negative review is enough for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics

Data reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

89% Of Customers Browse A Companies Replies To Reviews

Not only do the majority of individuals check out the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

89% Of Shoppers Want To Read Reviews On Their Mobile Phones

Be it via an app or a mobile browser, people young and old choose to read reviews on their smart phones.

Source: Statista

77% Of Customers Would Certainly Post A Review If They Were Asked

More than a 35% would submit a review to educate others about their client encounter and 24% would most likely direct their review to the company itself.

Over a 26% would be willing to leave a review to assist other people with their choice making process.

Source: Podium