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89% Of Customers Review A Companies Replies To Reviews
Not only do most individuals check out the review replies, 30% of them value them highly. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews
Communicating with your customers establishes trust. Even something like reacting to their reviews and remarks can make them feel appreciated.
As you might anticipate, clients who feel this way are going to invest more money with a company.
Source: Statuslabs
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is presently the most popular social network which can also affect our purchasing preferences.
According to social reviews stats, Facebook affects more than half of users' purchase choices.
If it has positive reviews, Facebook reviews stats reveal that 4 out of 5 users are most likely to trust a local business.
Source: RevLocal
91 Percent Of Millennials Have Faith In Online Reviews As Much As Loved Ones
Online review statistics place customers' reviews as the most trustworthy source of suggestions. Online reviews normally bring the very same weight as recommendations from family and friends.
Source: Brightlocal
72 Percent Of Clients Won't Take Action Before They Read Some Reviews
Regardless of how captivating your marketing is, you still need consumer reviews. There's no skirting around it. Clients are still ready to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
77% Of Customers Don't Trust Reviews That Are Older Than Three Months
Customers don't care how great your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that businesses should to be constantly requesting reviews.
Source: Statuslabs
67% Of Customers Admit Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider
When clients need to choose a solution provider, reviews have a massive impact on their decision.
Source: DemandGenReport
88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more beneficial than TV advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
60 Percent Of Customers Check Out Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is influenced substantially by blogs and reviews on social networks. With males being twice as likely to be influenced than women.
Reviews and score data reveal people value the opinion of peers more than any other content.
Source: Collective Bias
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the massive impact user scores have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
49% Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of clients, who focus on the number of reviews is presently at 46%.
Source: Brightlocal
Google Represents 57.5 Percent Of All Reviews Around The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
USA Buyers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews
When individuals check out reviews, they focus on various elements of the shopping experience. But according to online review stats, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American consumers.
Source: Statista