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98% Of Yelp's Site Visitors Bought From A Business They Discovered On The Site
Normally, 142 million customers check out Yelp each month. If you have not declared your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
Just 6 Percent Of Customers Don't Rely On Consumer Reviews At All
According to consumer review statistics, a whopping 19% of consumers constantly trust online reviews and never a purchase without reading reviews first.
Source: Statista
49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency also.
The share of customers, who take notice of the variety of reviews is currently at 46%.
Source: Brightlocal
83% Of All Young Consumers Were Asked To Submit A Review Recently
Of those asked, 80% of customers did submit a review. Overall, companies have actually asked 66% of all clients to give a review on their company.
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and want the best bang for their buck. It's no surprise that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
60 Percent Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store shopping is influenced considerably by blogs and reviews on social media. With males being two times as likely to be affected than women.
Reviews and rating statistics reveal people value the opinion of peers more than any other content.
Source: Collective Bias
Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent
It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your site. According to online review stats, individuals spend more than five times as long on a website when they read negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. A frustrating 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
73 Percent Of Customers Believe Customer Reviews Are More Crucial Than Star And Number Rankings
Online review data make it clear people aren't satisfied with ratings alone.
Written reviews make the statistics appear more authentic which is what the would-be clients are looking for. Nearly a 3rd of consumers say written reviews are the only function that makes them believe the sites' reviews are helpful and pertinent.
Source: Fan and Fuel
86% Of Customers Would Consider Writing A Review For A Business
Your consumers are your most important resource, and it's not just because of the money they invest at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
83 Percent Of Clients Don't Trust Advertising
The standard channels to reach clients aren't as influential as they used to be. Most users who no longer trust ads pick to take notice of customers' recommendations online.
Source: Statuslabs
30% Of Customers Feel Favorable To A Company Which Reacts To Online Reviews
Staying connected with your clients establishes trust. Even something easy like responding to their comments and reviews can make them feel valued.
As you might expect, customers who feel this way are going to spend more cash with a company.
Source: Statuslabs
91 Percent Of Millennials Rely On Online Reviews As Much As Friends And Family
Online review stats put consumers' reviews as the most trustworthy source of suggestions. Online reviews normally carry the very same weight as recommendations from family and friends.
Source: Brightlocal
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review stats reveal user-generated content can do wonders in terms of conversions.
A single review can have a huge influence on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44 percent boost.
Source: RevLocal