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90 Percent Of Individuals Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people state about first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone
More Than Half Of Customers Aged 25-34 Submitted Reviews
According to Statista, the younger generations are evidently the more vocal ones.
Source: Statista
72 Percent Of Consumers Won't Take Action Unless They Check Out Some Reviews
No matter how tempting your marketing is, you still need consumer reviews. There is no way around it. Customers are still ready to hear you out, but they trust other people more.
Source: My Testimonial Engine
60 Percent Of Customers Refer To Blog And Social Media Reviews On Their Mobile Phones Before Shopping
In-store shopping is affected considerably by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.
Reviews and score statistics reveal people value the viewpoint of peers more than any other content.
Source: Collective Bias
61 Percent Of Regional Businesses Have A Typical Score Of 4 To 5 Stars
Generally two thirds of companies have excellent and exceptional ratings. Just 5% of companies have a score listed below three stars.
Source: Brightlocal
Software Reviews Influence Over 98% Of All Purchasers
18 percent of software application purchasers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
70 Percent Of Consumers Need To Read At Least Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people check out much more reviews to get a better idea of how the business is really doing. Don't depend on that fact alone.
Source: Brightlocal
When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Element
Data reveal that reviews were more helpful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company
The star score is the first thing consumers see. Still, users take notice of other factors as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of American customers.
Source: Statista
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to buy a new automobile and there are several models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.
With the help of other consumers, you quickly select one that works for you. That's how positive reviews transform consumers into customers.
Source: Consumer Affairs
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies doubt the integrity of online reviews. However, they recognize the massive effect user ratings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Customers
24% of US consumers consider reviews as 'very influential'.
To highlight the importance of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those exact same consumers are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
30% Of Customers Feel Favorable To A Business Which Answers Online Reviews
Keeping in touch with your consumers establishes trust. Even something easy like reacting to their reviews and comments can make them feel appreciated.
As you may anticipate, customers who feel this way are going to invest more cash with a business.
Source: Statuslabs
89% Of Clients Read A Businesses Feedback To Reviews
Not only do a lot of shoppers read the review replies, 30% of them highly value them. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out client reviews, concur that it increases their buying confidence.
Organizations utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
If They Were Asked, 77% Of Consumers Would Leave A Review
More than a 35% would post a review to advise others about their consumer experience and 24% would undoubtedly direct their review to the company itself.
Over a 26% would want to give a review to assist other people with their decision making process.
Source: Podium