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72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews
No matter how eye-catching your marketing is, you still require customer reviews. There is no way around it. Customers are still happy to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
89% Of Shoppers Want To Read Reviews Using Their Mobile Phones
Be it through an app or a mobile internet browser, clients prefer to read reviews on their mobile phones.
Source: Statista
Favorable Reviews Motivate 68% Of Customers To Choose Local Businesses
Considering that the huge majority of consumers read reviews, you'd want yours to be appealing to new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent
One negative review is enough for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Of course, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
61 Percent Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Generally two thirds of companies have excellent and awesome rankings. Only 5% of businesses have a score listed below 3 stars.
Source: Brightlocal
86% Of Customers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they invest at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
Since They Want To Acquire A Service Or An Item And Desire To Get The Facts About The Businesses Products And Services, 82% Of Consumers Go To Review Websites.
Users come since they have currently formed a buying decision. The majority of them (89 percent) buy within a week of their visit.
Source: RevLocal
98% Of Yelp's Browsers Bought From A Business They Discovered On The Website
Usually, 142 million consumers go to Yelp monthly. This is as excellent a time as any if you have not claimed your free Yelp business page.
Source: RevLocal
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of USA Consumers
24% of US buyers consider reviews as 'exceptionally influential'.
To illustrate the value of online reviews and ratings, did you understand that 81 percent of customers will pay more for an item with reviews and those exact same clients are likewise willing to accept slower shipping times for such products.
Source: Turntonetworks
64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read customer reviews, concur that it increases their buying confidence.
Organizations use the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista