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The Majority Of People Aged 25 To 34 Submitted Reviews
According to Statista, the younger generations are obviously the more opinionated ones.
Source: Statista
91% Of Millennials Trust Online Reviews As Much As Family And Friends
Online review stats place clients' reviews as the most reliable source of recommendations. Online reviews typically carry the very same weight as suggestions from friends and family.
Source: Brightlocal
70 Percent Of Customers Choose To Find Out About A Business By Means Of Reviews And Posts, Rather Than Ads
Advertisements are all well and good, but it's worth attempting a different approach as well. Reviews are without a doubt the best way to discover the truth about a product or service.
Source: Statuslabs
83% Of All Young Shoppers Were Asked To Leave A Review Recently
Of those invited, 80% of clients did submit a review. In general, companies have actually asked 66% of all clients to post a review on their company.
Source: Brightlocal
A One Star Increase In Ranking Can Cause A 5% To 9% Increase In Business Revenue
Businesses that treat consumers well usually prosper, review sites help make certain of that.
Source: Statuslabs
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to purchase a new vehicle and there are a number of models which fit your criteria. How do you pick the very best one for you? Well, you read the reviews.
With the help of other customers, you manage to pick one that works for you. That's how positive reviews convert customers into clients.
Source: Consumer Affairs
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is presently the most popular social network which can likewise affect our purchasing preferences.
According to social media reviews statistics, Facebook affects more than half of users' purchase choices.
If it has positive reviews, Facebook reviews statistics expose that four out of 5 users are likely to rely on a local business.
Source: RevLocal
Positive Reviews Motivate 68% Of Consumers To Choose A Local Business
Given that the vast majority of customers check out reviews, you would want yours to be inviting to new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already touched upon the positive and negative reviews and their effect on customers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are positive. Consumers expect to see some negative reviews.
Source: Capterra
Google Represents 57.5 Percent Of All Reviews World-wide
Google is in the lead here, followed by Facebook as a far-off second.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
60% Of Consumers Refer To Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is influenced significantly by blogs and reviews on social networks. With men being two times as likely to be influenced than women.
Reviews and rating data show individuals value the opinion of peers more than any other material.
Source: Collective Bias
30% Of Consumers Feel Positive About A Company Which Responds To Online Reviews
Corresponding with your customers creates trust. Even something like reacting to their reviews and remarks can make them feel valued.
As you may expect, customers who feel this way are happy to spend more money with a business.
Source: Statuslabs
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of United States Customers
24% of US consumers consider reviews as 'extremely influential'.
To highlight the significance of online reviews and scores, did you understand that 81 percent of consumers will pay more for an item with reviews and those very same customers are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews
Online review statistics show that 63% of client reviews stay without a reaction. That's too bad, since those companies are losing clients that way.
Source: Review Trackers
63.6% Of Consumers Go To Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review stats reveal the general appeal of a website can only go so far.
Source: Review Trackers
When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Factor
Data reveal that reviews were more effective than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista