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91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies doubt the integrity of online reviews. Nonetheless, they realize the massive impact user ratings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Buyers Checking Out Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users
Mobile users choose to get things done faster. Purchasing decisions are made rapidly.
Online reviews are clearly persuasive, yet online marketers haven't always come to value the power of them.
Source: Martech Zone
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18% of software purchasers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
30% Of Consumers Feel Favorable To A Business Which Answers Online Reviews
Keeping in touch with your customers establishes trust. Even something as simple as responding to their reviews and remarks can make them feel appreciated.
As you may expect, clients who feel this way are going to invest more money with a company.
Source: Statuslabs
Over Half Of Consumers Aged 25-34 Published Reviews
According to Statista, the more youthful generations are apparently the more opinionated ones.
Source: Statista
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and desire the very best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Consumers
24% of US buyers consider reviews as 'incredibly influential'.
To show the importance of online reviews and ratings, did you know that 81 percent of consumers will pay more for a product with reviews and those very same customers are also willing to accept slower shipping times for such products.
Source: Turntonetworks
73% Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Scores
Online review statistics make it clear people aren't pleased with scores alone.
Customer reviews make the statistics appear more authentic which is what the prospective consumers are trying to find. Practically a third of customers state composed reviews are the only feature that makes them think the websites' reviews are useful and relevant.
Source: Fan and Fuel
Most Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, instead of a mediocre or unfavorable one.
Source: Brightlocal
98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Website
Normally, 142 million consumers check out Yelp monthly. This is as great a time as any if you haven't claimed your free Yelp business page.
Source: RevLocal
60% Of Customers Refer To Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With men being two times as likely to be influenced than women.
Reviews and ranking data reveal people value the opinion of peers more than any other content.
Source: Collective Bias