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Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are free, a remarkably low number of companies really utilize them.
Although we now understand why client reviews are so effective, many businesses apparently do not.
Source: LsaInsider
A One Star Boost In Score Can Cause A 5% To 9% Increase In Business Earnings
Businesses that treat customers honorably generally flourish, review sites help make certain of that.
Source: Statuslabs
49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision
Consumers value not just the quality or nature of the reviews, but they consider their number and recency as well.
The share of customers, who pay attention to the number of reviews is presently at 46 percent.
Source: Brightlocal
70% Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people check out a lot more reviews to get a clear view of how business is really doing. Do not depend on that figure alone.
Source: Brightlocal
53% Of Customers Anticipate Companies To Answer Back Within A Week To Negative Reviews
Online review stats clarify that 63% of consumer reviews stay without a reaction. That's too bad, since those businesses are losing consumers that way.
Source: Review Trackers
Favorable Reviews Motivate 68 Percent Of Customers To Use Local Businesses
Since the huge majority of customers read reviews, you would want yours to be inviting to new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Users Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users prefer to get things done much faster. Buying decisions are made rapidly.
Online reviews are clearly persuasive, yet online marketers have not always come to value the power of them.
Source: Martech Zone
When Purchasing Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Influential Element
Statistics reveal that reviews were more effective than Television ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
71% Of Millennials Browse Consumer Reviews Of Expert Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews data, 59% used online reviews to select a physician or a lawyer.
Young people (age 18-35) are a lot more inclined to hire a professional based on online reviews. Only 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
A Single Business Review Can Raise Its Conversions By 10%
Online review stats reveal user-generated content can do miracles in terms of conversions.
A single review can have a substantial impact on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44 percent boost.
Source: RevLocal