70 Percent Of Consumers Choose To Find Out About A Business By Means Of Articles And Reviews, Rather Than Advertisements

Advertisements are all well and good, but it deserves attempting a different approach also. Reviews are without a doubt the best way to find the truth about a product or service.

Source: Statuslabs

77% Of Customers Would Likely Leave A Review If They Were Asked

More than a 35% would do it to inform others about their customer encounter and 24% would rather direct their review to the company itself.

Over a 26% would want to submit a review to help other people with their decision making process.

Source: Podium

91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review stats position customers' reviews as the most credible source of suggestions. Online reviews typically bring the same weight as advice from friends and family.

Source: Brightlocal

Positive Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses

Considering that the vast bulk of customers read reviews, you'd want yours to be inviting to brand-new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

If A Business Takes Care Of Problems Quickly And Effectively, 95% Of Disappointed Consumers Will Go Back To A Company

Customers don't expect you to be perfect. When things go wrong, they do anticipate you to deal with things. If there's absolutely nothing else a company can do to deal with an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Unfavorable Reviews Can Boost Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your site. According to online review data, individuals spend more than five times as long on a site when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use A Business

This stat is among many that illustrate the importance of online ratings. Now that news of client satisfaction travels this quick, keeping your consumers pleased is more crucial than ever.

57 percent of customers have looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked just for companies with a perfect five star ranking.

Source: Brightlocal

74 Percent Of Local Businesses Have At Least 1 Google Review

One review is far from enough to enhance your site's SERP ranking.

Looking at online ratings stats, we discovered that a business needs to have an average of 40 reviews before users "Award" it with a star.

Source: Brightlocal

86% Of Consumers Would Consider Composing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the money they invest at your business. If you provide a great experience, they will want to share it.

Source: Brightlocal

Online Item Reviews About A Product Can Amplify Its Conversion Rate By A Staggering 270 Percent

User review stats show the purchase probability for an item with five reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

98% Of Yelp's Visitors Bought From A Business They Found On The Site

Usually, 142 million consumers go to Yelp monthly. This is as good a time as any if you haven't declared your totally free Yelp business page.

Source: RevLocal

60% Of Consumers Consult Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is affected considerably by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.

Reviews and rating stats show people value the opinion of peers more than any other content.

Source: Collective Bias

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review stats show user-generated content can do wonders in regards to conversions.

A single review can have a substantial effect on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44 percent increase.

Source: RevLocal

73 Percent Of Consumers Think Customer Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear people aren't satisfied with scores alone.

Written reviews make the stats appear more authentic which is what the would-be clients are searching for. Nearly a 3rd of consumers say composed reviews are the only feature that makes them believe the sites' reviews are relevant and beneficial.

Source: Fan and Fuel

United States Consumers Consider "Product Performance" To Be The Most Useful Information In Product Reviews

When individuals check out reviews, they focus on various elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American consumers.

Source: Statista

72% Of Clients Won't Take Action Before They Check Out Some Reviews

Irrespective of how captivating your marketing is, you still require consumer reviews. There's no way around it. Clients are still willing to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine