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American Shoppers Consider "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on various elements of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA customers.
Source: Statista
49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency also.
The share of consumers, who pay attention to the variety of reviews is presently at 46%.
Source: Brightlocal
98% Of Yelp's Site Visitors Bought From A Business They Found On The Website
Usually, 142 million consumers go to Yelp on a monthly basis. If you haven't claimed your free Yelp business page, this is as great a time as any.
Source: RevLocal
61 Percent Of Local Businesses Have A Typical Score Of 4 Or 5 Stars
Generally 2 out of 3 businesses have excellent and great ratings. Only 5% of businesses have a score below 3 stars.
Source: Brightlocal
Half Of All Millennial's "Constantly" Check Out Online Reviews For Companies
Younger individuals understand the value of being informed. User-generated content has an unassailable influence on consumers.
If businesses stop to consider the power of customer reviews over millennials, they will recognize what they've been missing out on. Older people are different though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review stats prove that 63% of customer reviews go on without a reply. That's regrettable, because those businesses are losing customers that way.
Source: Review Trackers
When Purchasing Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Element
Data reveal that reviews were more successful than TV ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who check out client reviews, concur that it increases their buying confidence.
Companies use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Clients
24% of US buyers consider reviews as 'very influential'.
To show the importance of online reviews and ratings, did you understand that 81 percent of customers will pay more for an item with reviews and those same customers are likewise happy to accept slower shipping times for such products.
Source: Turntonetworks
More Than Half Of Customers Will Not Utilize A Business If It Has Less Than A 4 Star Score
This stat is among numerous that illustrate the significance of online rankings. Now that news of consumer fulfillment travels this quick, keeping your customers pleased is more crucial than ever.
57 percent of consumers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.
Furthermore, 11% looked just for businesses with a perfect five star ranking.
Source: Brightlocal
People Checking Out Reviews On A Mobile Device Are 127 Percent More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done faster. For that reason, buying decisions are made quickly.
Online reviews are undoubtedly persuasive, yet online marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone