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88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Statistics reveal that reviews were more successful than Television ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
91% Of Millennials Trust Online Reviews As Much As Family And Friends
Online review statistics position clients' reviews as the most trustworthy source of suggestions. Online reviews normally carry the very same weight as guidance from loved ones.
Source: Brightlocal
83% Of All Young Buyers Were Asked To Give A Review Recently
Of those asked, 80% of consumers did leave a review. Overall, businesses have actually asked 66% of all consumers to submit a review on their company.
Source: Brightlocal
61 Percent Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Generally 2 out of 3 companies have excellent and awesome scores. Only 5% of companies have a score listed below three stars.
Source: Brightlocal
Over Half Of Individuals Aged 25-34 Submitted Reviews
According to Statista, the younger generations are reportedly the more opinionated ones.
Source: Statista
88% Of Executives Regard Reputation Risk As A Top Business Problem
Reputation management statistics indicate a business's reputation doesn't affect just the clients. Prospective employees likewise take a look at scores and read reviews.
Source: Deloitte
Half Of All Millennial's "Constantly" Read Online Reviews For Businesses
More youthful people understand the value of being informed. User-generated material has an unassailable effect on customers.
If businesses think of the power of consumer reviews over millennials, they will realize what they've been losing out on. Older individuals are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
Favorable Reviews Encourage 68% Of Customers To Use A Local Business
Considering that the large majority of customers check out reviews, you would want yours to be enticing to new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Only 6 Percent Of Consumers Do Not Trust Customer Reviews At All
According to customer review stats, a tremendous 19 percent of customers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business
The star score is the first thing consumers see. Still, users pay attention to other aspects too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of USA consumers.
Source: Statista
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
71% Of Millennials Search Consumer Reviews Of Professional Services
More than half of all individuals in need of a professional service turn to online reviews.
According to online reviews statistics, 59% used online reviews to choose a doctor or a legal representative.
Young people (age 18-35) are much more inclined to hire a professional based upon online reviews. Just 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can also affect our buying preferences.
According to social media reviews statistics, Facebook affects over half of users' purchase choices.
Facebook reviews statistics expose that 4 out of five users are most likely to rely on a local business if it has favorable reviews.
Source: RevLocal
Unfavorable Reviews Can Increase Conversion By Up To 85 Percent
It sounds insane, however negative reviews can be a positive factor for users to devote more time on your site. According to online review data, people devote more than five times as long on a site when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Profits
Businesses that treat customers well usually succeed, review sites help make sure of that.
Source: Statuslabs
74% Of Local Companies Have At Least One Google Review
One review is far from adequate to improve your site's SERP ranking.
Taking a look at online ratings stats, we learnt that a company requires to have at least 40 reviews before customers "Award" it with a star.
Source: Brightlocal
67% Of Consumers Claim Reviews Are A "Extremely Important" Factor When Choosing A Service Provider
When customers have to pick a service provider, reviews have a huge effect on their decision.
Source: DemandGenReport