The Majority Of Customers Aged 25 To 34 Gave Reviews

According to Statista, the younger generations are seemingly the more vocal ones.

Source: Statista

30% Of Consumers Feel Positive About A Company Which Responds To Online Reviews

Communicating with your customers establishes trust. Even something like responding to their comments and reviews can make them feel appreciated.

As you might expect, customers who feel this way are ready to invest more money with a business.

Source: Statuslabs

53% Of Consumers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review statistics reveal that 63% of client reviews go on without a reply. That's regrettable, since those businesses are losing customers that way.

Source: Review Trackers

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you wish to purchase a brand-new vehicle and there are several models which fit your criteria. How do you choose the very best one for you? Well, you read online reviews.

With the help of other consumers, you manage to decide on one that works for you. That's how favorable reviews transform consumers into consumers.

Source: Consumer Affairs

49% Of Customers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of clients, who pay attention to the number of reviews is currently at 46 percent.

Source: Brightlocal

70% Of Customers Prefer To Discover A Business Via Reviews And Articles, Rather Than Ads

Ads are all well and good, but it's worth trying a different approach too. Reviews are by far the very best method to find the truth about a service or product.

Source: Statuslabs

If They Were Asked, 77% Of Consumers Would Likely Leave A Review

More than a 35% would post a review to inform others about their client encounter and 24% would rather direct their review to the business itself.

Over a 26% would want to give a review to assist other people with their decision making process.

Source: Podium

90 Percent Of Clients Need Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals say about impressions, right?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

Consider asking your visitors to compose one if you do not have reviews on your site.

Source: Martech Zone

70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. The majority of people read many more reviews to get a clear view of how business is really doing. Don't depend upon that fact alone.

Source: Brightlocal

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the massive effect user ratings have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies

More youthful individuals know the worth of being informed. User-generated content has an indisputable influence on customers.

They will recognize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Clients Might Spend 31% More With A Business That Has Excellent Reviews

Take note of this fact. The better other users explain your service or product, the more money you can charge and consumer review stats show us exactly how much more.

Source: Martech Zone

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already touched upon the positive and negative reviews and their impact on customers. However, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. Customers anticipate to see some negative reviews.

Source: Capterra

53% Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and want the very best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the buying decision.

Source: Statista