Since They Desire To Acquire An Item Or A Service And Desire To Get The Truth About The Businesses Items And Services, 82 Percent Of Consumers Check Out Review Sites.

Review websites are places that people go to get the facts about a item, service or business . Users come due to the fact that they have already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

77% Of Individuals Do Not Rely On Reviews That Are Older Than Three Months

Customers don't care how good your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that businesses should to be constantly requesting reviews.

Source: Statuslabs

Online Product Reviews About An Item Can Increase Its Conversion Rate By A Staggering 270%

User review statistics show the purchase probability for a product with five reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

If A Company Takes Care Of Issues Rapidly And Efficiently, 95% Of Unsatisfied Customers Will Return To A Business

Customers do not expect you to be perfect. They do expect you to resolve things when they go wrong. If there's nothing else a business can do to deal with a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

98 Percent Of Yelp's Browsers Bought From A Business They Discovered On The Website

Generally, 142 million consumers visit Yelp monthly. If you haven't claimed your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

83% Of Customers Don't Trust Advertising

The traditional channels to reach clients aren't as prominent as they used to be. Most users who no longer trust ads pick to pay attention to consumers' suggestions online.

Source: Statuslabs

Over Half Of Clients Aged 25 To 34 Gave Reviews

According to Statista, the more youthful generations are obviously the more vocal ones.

Source: Statista

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of Online Shopping.

Today's buyers are smart and want the very best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the buying decision.

Source: Statista

Just 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of companies actually utilize them.

Although we now understand why customer reviews are so effective, a lot of businesses obviously do not.

Source: LsaInsider

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star ranking is the first thing consumers see. Still, users pay attention to other aspects also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of USA consumers.

Source: Statista

Google Represents 57.5 Percent Of All Reviews All Over The World

Google is in the lead here, followed by Facebook as a remote second.

Here's the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

A Lot Of Popular Products Have A Typical Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to client rating statistics, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

63.6% Of Consumers Check Out Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

These online review statistics reveal the general appeal of a site can only presume when it comes to trust.

Source: Review Trackers

89% Of Clients Like To Read Reviews On Their Smart Devices

Be it by means of an app or a mobile web browser, everyday people choose to read reviews on their phones.

Source: Statista