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61 Percent Of Local Businesses Have An Average Score Of 4 Or 5 Stars
Generally 2 out of 3 companies have exceptional and great ratings. Only 5% of businesses have a score below three stars.
Source: Brightlocal
83 Percent Of Clients Do Not Rely On Advertising
The standard channels to reach clients aren't as influential as they used to be. The majority of users who no longer trust ads pick to focus on customers' suggestions online.
Source: Statuslabs
Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can likewise influence our purchasing preferences.
According to social reviews stats, Facebook impacts over half of users' purchase decisions.
If it has positive reviews, Facebook reviews statistics reveal that four out of five users are most likely to rely on a local business.
Source: RevLocal
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies question the integrity of online reviews. Nevertheless, they understand the huge effect user ratings have on their business. Unfavorable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Customers Could Invest 31 Percent More With A Business That Has Terrific Reviews
Pay attention to this fact. The better other users explain your product and services, the more money you can charge and consumer review stats show us precisely just how much more.
Source: Martech Zone
A Lone Business Review Can Raise Its Conversions By 10%
Online review statistics show user-generated material can do wonders in terms of conversions.
A single review can have a huge impact on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44% increase.
Source: RevLocal
When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Prominent Element
Data reveal that reviews were more beneficial than Television ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
91% Of Millennials Trust In Online Reviews As Much As Family And Friends
Online review stats place consumers' reviews as the most reliable source of suggestions. Online reviews generally carry the very same weight as guidance from friends and family.
Source: Brightlocal
Just 6% Of Consumers Don't Trust Customer Reviews At All
According to client review stats, a whopping 19% of customers always rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More
We already discussed the positive and negative reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. Customers expect to see some unfavorable reviews.
Source: Capterra
53% Of Consumers Anticipate Companies To Reply Within A Week To Unfavorable Reviews
Online review statistics show that 63% of client reviews go on without a response. That's too bad, because those businesses are losing clients that way.
Source: Review Trackers
49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Buying Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency also.
The share of clients, who take note of the variety of reviews is currently at 46 percent.
Source: Brightlocal
Negative Reviews Can Increase Conversion By Up To 85 Percent
It sounds insane, but negative reviews can be a positive force for users to devote more time on your website. According to online review data, individuals spend more than 5 times as long on a site when they check out negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. A frustrating 95% suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
The Majority Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends show individuals choose to comment if they had a favorable experience, rather than a mediocre or unfavorable one.
Source: Brightlocal
Online Item Reviews About A Product Can Improve Its Conversion Rate By More Than 270 Percent
User review statistics reveal the purchase probability for an item with five reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
88% Of Executives View Reputation Risk As A Top Business Concern
Reputation management stats indicate a business's reputation doesn't impact just the consumers. Prospective employees also look at rankings and read reviews.
Source: Deloitte
71% Of Millennials Browse Customer Reviews Of Professional Services
Majority of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% used online reviews to select a doctor or a lawyer.
Young people (age 18-35) are a lot more likely to employ a professional based upon online reviews. Only 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters