Software Reviews Impact Over 98% Of All Buyers

18% of software buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

If A Company Makes An Effort To Resolve Issues Rapidly And Efficiently, 95% Of Unsatisfied Consumers Will Return To A Business

Consumers don't anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there's nothing else a business can do to resolve an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

53% Of Americans Consider Item Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and want the very best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

98% Of Yelp's Site Visitors Bought From A Business They Found On The Site

Generally, 142 million consumers visit Yelp monthly. This is as good a time as any if you haven't declared your free Yelp business page.

Source: RevLocal

70% Of Consumers Choose To Discover A Business Via Reviews And Articles, Rather Than Ads

Advertisements are all well and good, however it deserves trying a different approach also. Reviews are without a doubt the very best method to find the truth about a product or service.

Source: Statuslabs

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Reviews Posted On Twitter Can Grow Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

Many Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have visited a vendor. Online review trends show people prefer to comment if they had a positive experience, rather than a negative or average one.

Source: Brightlocal

83 Percent Of Customers Do Not Rely On Advertising

The traditional channels to reach clients aren't as influential as they utilized to be. A lot of users who no longer trust ads choose to pay attention to clients' suggestions online.

Source: Statuslabs

If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Utilize An Organisation

This stat is among lots of that highlight the importance of online scores. Now that news of consumer fulfillment travels this fast, keeping your clients delighted is more crucial than ever.

57% of consumers have actually searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked just for services with a perfect five star ranking.

Source: Brightlocal

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency also.

The share of customers, who take notice of the number of reviews is currently at 46%.

Source: Brightlocal

73 Percent Of Consumers Think Written Reviews Are More Vital Than Star And Number Ratings

Online review stats make it clear people aren't satisfied with scores alone.

Written reviews make the statistics appear more genuine which is what the potential consumers are searching for. Almost a 3rd of consumers say composed reviews are the only function that makes them think the websites' reviews are helpful and pertinent.

Source: Fan and Fuel

77% Of Buyers Don't Trust Reviews That Are Older Than 3 Months

Clients don't care how great your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that businesses should to be constantly requesting reviews.

Source: Statuslabs

83% Of All Young People Were Invited To Submit A Review Recently

Of those asked, 80% of clients did leave a review. In general, companies have actually asked 66% of all customers to give a review on their company.

Source: Brightlocal