54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star score is the first thing consumers see. Still, users take notice of other factors also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of United States consumers.

Source: Statista

77% Of Consumers Don't Rely On Reviews That Are Older Than Three Months

Clients don't care how great your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that businesses need to be continuously asking for reviews.

Source: Statuslabs

67% Of Customers Claim That Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider

Reviews have an enormous effect on their decision when consumers have to select a service provider.

Source: DemandGenReport

98% Of Yelp's Visitors Purchased From A Business They Discovered On The Site

Typically, 142 million consumers go to Yelp monthly. If you haven't declared your totally free Yelp business page, this is as great a time as any.

Source: RevLocal

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management statistics indicate a company's reputation doesn't impact just the customers. Prospective team members also look at rankings and read reviews.

Source: Deloitte

61 Percent Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars

Generally 2 out of 3 businesses have exceptional and good scores. Just 5% of companies have a score below 3 stars.

Source: Brightlocal

71% Of Millennials Search Customer Reviews Of Professional Services

Majority of all people in need of an expert service rely on online reviews.

According to online reviews data, 59% used online reviews to pick a lawyer or a physician.

Younger people (age 18-35) are a lot more likely to hire a professional based upon online reviews. Just 19% of millennials will consider working with a legal representative without any.

Source: Thomson Reuters

Many Best-selling Products Have A Typical Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. In some cases a lower score really helps your overall score.

According to customer rating stats, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

Reviews Posted On Twitter Can Improve Revenues By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

89% Of Clients Review A Businesses Responses To Reviews

Not only do a lot of clients check out the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

If A Company Manages To Solve Issues Quickly And Efficiently, 95% Of Dissatisfied Consumers Will Return To A Company

Clients do not anticipate you to be perfect. When things go wrong, they do expect you to resolve things. If there is absolutely nothing else a business can do to deal with a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent

One negative review suffices for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Unfavorable Reviews Can Improve Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive driver for users to devote more time on your site. According to online review stats, people devote more than 5 times as long on a website when they read negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo

Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is currently the most popular social network which can likewise affect our buying decisions.

According to social reviews stats, Facebook affects more than half of users' purchase decisions.

Facebook reviews stats reveal that 4 out of five users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people read a lot more reviews to get an idea of how the business is in fact doing. Don't depend upon that statistic alone.

Source: Brightlocal

30% Of Consumers Feel Comfortable With A Company Which Responds To Online Reviews

Staying connected with your customers develops trust. Even something as simple as responding to their reviews and remarks can make them feel valued.

As you might anticipate, clients who feel this way are ready to spend more money with a business.

Source: Statuslabs

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to buy a brand-new automobile and there are several models which fit your requirements. How do you choose the very best one for you? Well, you read the reviews.

With the help of other people, you quickly choose a model that works for you. That's how positive reviews transform consumers into customers.

Source: Consumer Affairs

Favorable Reviews Encourage 68% Of Customers To Use Local Businesses

Because the large majority of consumers read reviews, you would want yours to be enticing to brand-new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal