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Over Half Of Consumers Aged 25-34 Gave Reviews
According to Statista, the younger generations are evidently the more opinionated ones.
Source: Statista
Google Accounts For 57.5 Percent Of All Reviews Throughout The World
Google is in the lead here, followed by Facebook as a far-off second.
These the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
60% Of Customers Check Out Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store shopping is influenced considerably by blogs and reviews on social networks. With males being two times as likely to be affected than women.
Reviews and score statistics show people value the opinion of peers more than any other content.
Source: Collective Bias
61% Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Typically two-thirds of companies have excellent and good ratings. Only 5% of companies have a ranking listed below 3 stars.
Source: Brightlocal
86% Of Customers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not only because of the money they spend at your business. If you provide a great experience, they will be willing to share it.
Source: Brightlocal
64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read customer reviews, agree that it increases their buying confidence.
Companies utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
15 Percent Of Visitors Do Not Trust Businesses Without Online Reviews
No trust means no interactions. 15% of potential customers won't even consider doing business with a company they can't discover viewpoints about.
Source: Statuslabs
30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews
Corresponding with your customers builds their trust. Even something as simple as reacting to their comments and reviews can make them feel appreciated.
As you might expect, customers who feel this way are going to spend more money with a company.
Source: Statuslabs
Customers Reading Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done much faster. Therefore, purchasing decisions are made rapidly.
Online reviews are obviously persuasive, yet marketers haven't necessarily come to value the power of them.
Source: Martech Zone
49 Percent Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency as well.
The share of clients, who pay attention to the number of reviews is presently at 46 percent.
Source: Brightlocal
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the enormous impact user rankings have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
A Solitary Business Review Can Lift Its Conversions By 10%
Online review stats reveal user-generated material can do miracles in terms of conversions.
A single review can have a huge effect on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44% increase.
Source: RevLocal
If They Were Asked, 77% Of Consumers Would Likely Post A Review
More than a 35% would do it to educate others about their client encounter and 24% would certainly direct their review to the business itself.
Over a 26% would be willing to submit a review to help other individuals with their choice making process.
Source: Podium