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When Purchasing Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Influential Factor
Stats reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Earnings
Businesses that treat clients honorably usually flourish, review sites help ensure of that.
Source: Statuslabs
Software Application Reviews Influence Over 98 Percent Of All Purchasers
18 percent of software application buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
60 Percent Of Consumers Check Out Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is affected considerably by blogs and reviews on social media. With males being two times as likely to be affected than women.
Reviews and ranking data show people value the opinion of peers more than any other material.
Source: Collective Bias
91% Of Millennials Have Faith In Online Reviews As Much As Friends And Family
Online review stats put customers' reviews as the most credible source of suggestions. Online reviews usually bring the exact same weight as advice from family and friends.
Source: Brightlocal
86% Of Consumers Would Consider Composing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. They will be willing to share it if you provide them a great experience.
Source: Brightlocal
Customer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples viewpoints before they ever trust what the producer says. The reason, producers' descriptions are essentially ads.
Source: Martech Zone
Just 6% Of Consumers Don't Trust Customer Reviews At All
According to customer review stats, a tremendous 19% of customers constantly trust online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company
The star ranking is the first thing consumers see. Still, users take notice of other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of US customers.
Source: Statista
If A Company Deals With Issues Rapidly And Effectively, 95% Of Unhappy Consumers Will Go Back To A Company
Customers don't expect you to be perfect. When things go wrong, they do expect you to resolve things. If there is nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social network which can also affect our purchasing decisions.
According to social reviews stats, Facebook affects over half of users' purchase choices.
Facebook reviews statistics expose that 4 out of 5 users are most likely to trust a local business if it has favorable reviews.
Source: RevLocal
Online Product Reviews About A Product Can Increase Its Conversion Rate By A Whopping 270 Percent
User review statistics show the purchase probability for a product with five reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
89% Of Consumers Choose To Read Reviews On Their Smartphones
Be it by means of an app or a mobile browser, consumers choose to read reviews on their phones.
Source: Statista