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73% Of Customers Believe Written Reviews Are More Crucial Than Star And Number Scores
Online review stats make it clear individuals aren't satisfied with scores alone.
Consumer reviews make the stats appear more genuine which is what the potential clients are trying to find. Nearly a third of customers say written reviews are the only function that makes them believe the sites' reviews are beneficial and relevant.
Source: Fan and Fuel
Reviews Published On Twitter Can Help Boost Revenues By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
82 Percent Of Customers Go To Review Websites Since They Wish To Acquire An Item Or A Service And Want To Get The Facts About Business Product Or Services.
Users come since they have currently formed a purchase decision. The majority of them (89%) purchase within a week of their visit.
Source: RevLocal
61% Of Local Businesses Have A Typical Score Of 4 To 5 Stars
Generally two-thirds of businesses have good and exceptional ratings. Just 5% of companies have a rating listed below 3 stars.
Source: Brightlocal
71% Of Millennials Search Consumer Reviews Of Expert Services
More than half of all individuals in need of an expert service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to pick an attorney or a doctor.
Younger people (age 18-35) are even more inclined to employ a professional based on online reviews. Only 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
67% Of Customers Suggest Reviews Are A "Very Important" Factor When Picking A Service Provider
Reviews have an enormous effect on their decision when consumers have to choose a solution provider.
Source: DemandGenReport
86 Percent Of Customers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not only because of the money they spend at your business. They will be willing to share it if you provide them a great experience.
Source: Brightlocal
91% Of Millennials Trust Online Reviews As Much As Family And Friends
Online review stats position clients' reviews as the most reliable source of suggestions. Online reviews usually bring the same weight as advice from friends and family.
Source: Brightlocal
77% Of Consumers Don't Trust Reviews That Are Older Than 3 Months
Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.
Customers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that companies should to be constantly requesting reviews.
Source: Statuslabs
70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people check out a lot more reviews to get an idea of how business is in fact doing. Do not depend upon that statistic alone.
Source: Brightlocal
98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Website
Normally, 142 million consumers go to Yelp each month. If you haven't declared your totally free Yelp business page, this is as good a time as any.
Source: RevLocal