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Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can likewise affect our purchasing preferences.
According to social media reviews data, Facebook affects the majority of users' purchase choices.
If it has positive reviews, Facebook reviews statistics reveal that 4 out of 5 users are more likely to trust a local business.
Source: RevLocal
86% Of Consumers Would Consider Composing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the money they invest at your business. They will be prepared to share it if you provide them a good experience.
Source: Brightlocal
Half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies
Younger individuals know the value of being informed. User-generated content has an indisputable impact on consumers.
If businesses think of the power of consumer reviews over millennials, they will recognize what they've been missing out on. Older people are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews
Online review statistics reveal that 63% of client reviews stay without a reply. That's regrettable, since those companies are losing clients that way.
Source: Review Trackers
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to buy a new vehicle and there are several models which fit your criteria. How do you pick the best one for you? Well, you read the reviews.
With the help of other customers, you quickly select one that works for you. That's how favorable reviews convert consumers into consumers.
Source: Consumer Affairs
More Than Half Of People Aged 25 To 34 Published Reviews
According to Statista, the younger generations are reportedly the more opinionated ones.
Source: Statista
77% Of Consumers Would Leave A Review If They Were Asked
More than a 35% would leave a review to educate others about their client encounter and 24% would probably direct their review to the business itself.
Over a 26% would be willing to give a review to help other people with their decision making process.
Source: Podium
Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
71% Of Millennials Browse Consumer Reviews Of Professional Services
Majority of all people in need of an expert service rely on online reviews.
According to online reviews statistics, 59% used online reviews to select a doctor or an attorney.
Young people (age 18-35) are even more likely to work with a professional based on online reviews. Just 19% of millennials will think about working with a legal representative without any.
Source: Thomson Reuters
Just 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of businesses actually use them.
Although we now know why client reviews are so effective, most businesses apparently don't.
Source: LsaInsider
70% Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people read a lot more reviews to get a clear view of how business is in fact doing. Do not depend upon that statistic alone.
Source: Brightlocal
77% Of Individuals Don't Rely On Reviews That Are Older Than 3 Months
Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that companies ought to be continuously requesting reviews.
Source: Statuslabs
Software Reviews Impact Over 98% Of All Buyers
18 percent of software application buyers consider reviews to be an important factor in the purchase process. Software reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
A Lot Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends reveal people prefer to comment if they had a favorable experience, rather than a unfavorable or mediocre one.
Source: Brightlocal