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91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies doubt the integrity of online reviews. However, they understand the massive impact user rankings have on their business. Unfavorable consumer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
Google Accounts For 57.5% Of All Reviews All Over The World
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
77% Of Consumers Don't Rely On Reviews That Are Older Than 3 Months
Customers don't care how excellent your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs
90 Percent Of Visitors Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals say about very first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your website, consider asking your visitors to write one.
Source: Martech Zone
A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Profits
Businesses that treat customers honorably normally succeed, review sites help ensure of that.
Source: Statuslabs
If They Were Asked, 77% Of Customers Would Give A Review
More than a 35% would do it to advise others about their client experience and 24% would definitely direct their review to the company itself.
Over a 26% would want to post a review to help other people with their decision making process.
Source: Podium
Because They Want To Acquire A Service Or An Item And Want To Get The Truth About The Businesses Products And Services, 82% Of Customers Visit Review Websites.
Review websites are locations that people go to get the facts about a business, product or service . Since they have actually currently formed a buying decision, users come. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
89% Of Consumers Browse A Businesses Feedback To Reviews
Not only do many clients check out the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.
Source: Brightlocal
86 Percent Of Customers Would Think About Writing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the cash they invest at your business. If you provide a good experience, they will want to share it.
Source: Brightlocal
Negative Reviews Can Improve Conversion By Up To 85%
It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, individuals devote more than five times as long on a site when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95 percent suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
Software Reviews Impact Over 98% Of All Buyers
18% of software application purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2 percent of consumers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra