If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More

We already touched upon the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are phony. Customers expect to see some negative reviews.

Source: Capterra

USA Buyers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews

When people check out reviews, they focus on different aspects of the shopping experience. But according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA clients.

Source: Statista

Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions

Facebook is currently the most popular social network which can likewise influence our purchasing decisions.

According to social media reviews statistics, Facebook impacts more than half of users' purchase decisions.

Facebook reviews statistics expose that four out of 5 users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

83% Of All Younger Shoppers Were Invited To Leave A Review Recently

Of those asked, 80% of customers did post a review. In general, companies have asked 66% of all consumers to post a review on their company.

Source: Brightlocal

A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat customers well typically prosper, review websites help ensure of that.

Source: Statuslabs

90 Percent Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about very first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to compose one if you do not have reviews on your website.

Source: Martech Zone

If They Were Asked, 77% Of Consumers Would Undoubtedly Post A Review

More than a 35% would leave a review to notify others about their client encounter and 24% would most likely direct their review to the company itself.

Over a 26% would want to give a review to assist other people with their decision making process.

Source: Podium

Only 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of businesses actually make use of them.

Although we now understand why customer reviews are so effective, most businesses apparently don't.

Source: LsaInsider

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to buy a brand-new automobile and there are several models which fit your requirements. How do you pick the very best one for you? Well, you read reviews.

With the help of other consumers, you manage to choose one that works for you. That's how positive reviews transform consumers into customers.

Source: Consumer Affairs

15% Of Buyers Don't Trust Businesses With No Online Reviews

No trust means no interactions. 15% of potential customers won't even think about working with a company they can't discover opinions about.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company

The star ranking is the first thing customers see. Still, users take notice of other factors also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of US customers.

Source: Statista

89% Of Buyers Want To Read Reviews Using Their Mobile Devices

Be it by means of an app or a mobile web browser, folks choose to read reviews on their mobile phones.

Source: Statista

Online Product Reviews About An Item Can Boost Its Conversion Rate By More Than 270%

User review statistics show the purchase likelihood for a product with 5 reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

91 Percent Of Millennials Trust Online Reviews As Much As Friends And Family

Online review stats place clients' reviews as the most trustworthy source of recommendations. Online reviews normally carry the same weight as advice from family and friends.

Source: Brightlocal

The Majority Of Clients Aged 25-34 Published Reviews

According to Statista, the more youthful generations are evidently the more opinionated ones.

Source: Statista

Just 6% Of Customers Don't Rely On Consumer Reviews At All

According to client review data, a massive 19 percent of consumers always trust online reviews and never a make a purchase without checking out reviews initially.

Source: Statista

30% Of Clients Feel Positive About A Business Which Answers Online Reviews

Corresponding with your customers establishes trust. Even something like responding to their reviews and remarks can make them feel valued.

As you might expect, customers who feel this way are happy to invest more cash with a business.

Source: Statuslabs

Unfavorable Reviews Can Boost Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive force for users to devote more time on your website. According to online review data, people spend more than five times as long on a site when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo