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67% Of Consumers Claim Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider
Reviews have an enormous effect on their decision when customers have to pick a solution provider.
Source: DemandGenReport
More Than 4 Negative Reviews About A Business Or Product Might Reduce Sales By 70 Percent
One negative review is enough for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews
Online review statistics show that 63% of customer reviews remain without a response. That's regrettable, because those companies are losing clients that way.
Source: Review Trackers
72 Percent Of Customers Will Not Take Action Unless They Read Some Reviews
Regardless of how attractive your marketing is, you still require client reviews. There is no way around it. Clients are still happy to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
71% Of Millennials Search Consumer Reviews Of Expert Services
More than half of all people in need of an expert service turn to online reviews.
According to online reviews data, 59% used online reviews to pick a medical professional or an attorney.
Younger people (age 18-35) are a lot more likely to hire a professional based on online reviews. Just 19% of millennials will consider employing a lawyer without any.
Source: Thomson Reuters
Reviews Posted On Twitter Can Help Improve Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
49 Percent Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their number and recency also.
The share of clients, who take note of the number of reviews is currently at 46%.
Source: Brightlocal
Favorable Reviews Encourage 68 Percent Of Customers To Choose Local Businesses
Considering that the huge majority of consumers check out reviews, you would want yours to be appealing to brand-new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of businesses doubt the integrity of online reviews. However, they understand the massive effect user scores have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of companies actually utilize them.
Although we now understand why client reviews are so effective, the majority of businesses obviously do not.
Source: LsaInsider
70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business
Four reviews may be too few. Most people check out a lot more reviews to get a better idea of how the business is in fact doing. Don't depend upon that statistic alone.
Source: Brightlocal
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
74% Of Local Businesses Have At Least 1 Google Review
One review is far from sufficient to enhance your site's SERP ranking.
Looking at online ratings data, we discovered that a business requires to have a minimum of 40 reviews before customers "Award" it with a star.
Source: Brightlocal
A Single Business Review Can Lift Its Conversions By 10%
Online review statistics reveal user-generated content can do wonders in regards to conversions.
A single review can have an enormous effect on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44% boost.
Source: RevLocal
The Typical Review Word Count Has Actually Gotten 65% Shorter Since 2010
Recently reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of tweet from twitter.
Source: Review Trackers
83 Percent Of Customers Don't Rely On Advertising
The standard channels to reach consumers aren't as prominent as they utilized to be. Most users who no longer trust advertisements select to take note of consumers' recommendations online.
Source: Statuslabs