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A Single Business Review Can Lift Its Conversions By 10 Percent
Online review statistics reveal user-generated material can do wonders in terms of conversions.
A single review can have an enormous impact on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer an astonishing 44% boost.
Source: RevLocal
88% Of Executives Consider Reputation Risk As A Leading Business Concern
Reputation management statistics suggest a business's reputation doesn't impact simply the clients. Prospective employees also look at rankings and read reviews.
Source: Deloitte
91 Percent Of Millennials Depend On Online Reviews As Much As Family And Friends
Online review stats put clients' reviews as the most credible source of suggestions. Online reviews generally bring the same weight as advice from friends and family.
Source: Brightlocal
Most Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends reveal people prefer to comment if they had a favorable experience, instead of a mediocre or unfavorable one.
Source: Brightlocal
More Than Four Negative Reviews About A Business Or Service May Reduce Sales By 70%
One negative review suffices for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% less sales.
Obviously, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Influential Aspect
Stats reveal that reviews were more helpful than TV advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
53% Of Consumers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats show that 63% of consumer reviews remain without a reply. That's regrettable, due to the fact that those companies are losing customers that way.
Source: Review Trackers
72% Of Clients Won't Take Action Unless They Read Some Reviews
No matter how tempting your marketing is, you still require customer reviews. There's no way around it. Clients are still willing to hear you out, but they rely on other people more.
Source: My Testimonial Engine
Just 44% Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are free, a remarkably low number of businesses really utilize them.
Although we now understand why customer reviews are so effective, a lot of businesses obviously don't.
Source: LsaInsider
15 Percent Of Users Do Not Trust Businesses Without Online Reviews
No trust indicates no interactions. 15 percent of prospective customers will not even think about doing business with a business they can't find opinions about.
Source: Statuslabs
Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions
Facebook is presently the most popular social network which can likewise influence our purchasing decisions.
According to social media reviews data, Facebook affects over half of users' purchase choices.
If it has favorable reviews, Facebook reviews stats expose that 4 out of 5 users are more likely to rely on a local business.
Source: RevLocal
Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
89% Of Consumers Browse A Businesses Reactions To Reviews
Not only do many shoppers read the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.
Source: Brightlocal