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71% Of Millennials Browse Customer Reviews Of Professional Services
Majority of all people in need of a professional service rely on online reviews.
According to online reviews statistics, 59% used online reviews to pick a medical professional or a lawyer.
Young people (age 18-35) are even more likely to hire an expert based upon online reviews. Only 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters
89% Of Clients Prefer To Read Reviews On Their Smartphones
Be it via an app or a mobile web browser, folks prefer to read reviews on their mobile devices.
Source: Statista
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to buy a new automobile and there are numerous models which fit your criteria. How do you choose the very best one for you? Well, you read online reviews.
With the help of other customers, you quickly choose a model that works for you. That's how favorable reviews transform consumers into clients.
Source: Consumer Affairs
A Single Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated content can do miracles in terms of conversions.
A single review can have a huge influence on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can provide an astonishing 44% increase.
Source: RevLocal
63.6% Of Consumers Visit Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.
These online review stats show the general appeal of a site can just presume when it pertains to trust.
Source: Review Trackers
Half Of All Millennial's "Always" Read Online Reviews For Companies
Younger individuals understand the worth of being informed. User-generated material has an unassailable impact on consumers.
They will realize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
A One Star Increase In Rating Can Lead To A 5% To 9% Boost In Business Profits
Businesses that treat consumers well typically flourish, review sites help make sure of that.
Source: Statuslabs
83 Percent Of Customers Do Not Rely On Advertising
The conventional channels to reach clients aren't as prominent as they utilized to be. A lot of users who no longer trust advertisements pick to focus on consumers' recommendations online.
Source: Statuslabs
74% Of Regional Companies Have At A Minimum, 1 Google Review
One review is far from enough to enhance your website's SERP ranking.
Taking a look at online ratings statistics, we found out that a business needs to have an average of 40 reviews before people "Award" it with a star.
Source: Brightlocal
American Consumers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews
When individuals check out reviews, they focus on various elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US customers.
Source: Statista
More Than 4 Negative Reviews About A Business Or Product Might Decrease Sales By 70%
One negative review suffices for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.
Of course, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone