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49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.
The share of consumers, who take note of the variety of reviews is currently at 46%.
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of Online Shopping.
Today's buyers are wary and desire the best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
53% Of Consumers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of consumer reviews go on without a response. That's too bad, since those companies are losing clients that way.
Source: Review Trackers
89% Of Clients Review A Companies Responses To Reviews
Not only do the majority of shoppers read the review replies, 30% of them highly value them. Practically 96% read the responses to their own reviews.
Source: Brightlocal
74% Of Regional Companies Have At A Minimum, One Google Review
A single review is far from enough to enhance your website's SERP ranking.
Taking a look at online ratings statistics, we discovered that a business needs to have a minimum of 40 reviews before users "Award" it with a star.
Source: Brightlocal
77% Of Customers Don't Trust Reviews That Are Older Than Three Months
Customers don't care how great your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that businesses need to be continuously asking for reviews.
Source: Statuslabs
Because They Desire To Acquire A Service Or An Item And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Consumers Go To Review Sites.
Users come since they have currently formed a purchase decision. The majority of them (89%) purchase within a week of their visit.
Source: RevLocal
88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Buying Home Electronics
Stats reveal that reviews were more helpful than Television advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
60% Of Consumers Consult Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social media. With men being twice as likely to be affected than ladies.
Reviews and rating statistics reveal people value the opinion of peers more than any other material.
Source: Collective Bias
A One Star Increase In Ranking Can Cause A 5% To 9% Increase In Business Revenue
Businesses that treat customers well normally succeed, review websites help make certain of that.
Source: Statuslabs
United States Buyers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews
When people read reviews, they focus on various elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA customers.
Source: Statista