Customer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals opinions before they ever trust what the producer says. The reason, producers' descriptions are basically ads.

Source: Martech Zone

89% Of Customers Choose To Read Reviews On Their Cell Phones

Be it via an app or a mobile web browser, most people choose to read reviews on their smart phones.

Source: Statista

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read consumer reviews, concur that it increases their purchasing confidence.

Companies utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

90 Percent Of Visitors Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals say about impressions, right?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your website.

Source: Martech Zone

98% Of Yelp's Site Visitors Purchased From A Business They Found On The Site

Normally, 142 million customers visit Yelp on a monthly basis. This is as good a time as any if you have not declared your complimentary Yelp business page.

Source: RevLocal

The Average Review Length Has Become 65% Much Shorter Since 2010

In recent years reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is similar to that of tweet on twitter.

Source: Review Trackers

Unfavorable Reviews Can Boost Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your site. According to online review statistics, people spend more than five times as long on a site when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95% suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

71% Of Millennials Search Consumer Reviews Of Professional Services

Over half of all people in need of an expert service turn to online reviews.

According to online reviews data, 59% utilized online reviews to pick an attorney or a doctor.

Young people (age 18-35) are even more inclined to hire a professional based on online reviews. Only 19% of millennials will consider employing a legal representative without any.

Source: Thomson Reuters

83 Percent Of Customers Do Not Trust Advertising

The traditional channels to reach clients aren't as influential as they utilized to be. The majority of users who no longer trust ads pick to take note of consumers' suggestions online.

Source: Statuslabs

49% Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their quantity and recency too.

The share of consumers, who pay attention to the number of reviews is presently at 46%.

Source: Brightlocal

Over Half Of Customers Will Not Use A Service If It Has Less Than A 4 Star Score

This stat is one of many that highlight the significance of online scores. Now that news of customer complete satisfaction travels this fast, keeping your customers happy is more crucial than ever.

57% of consumers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.

11% looked just for businesses with an ideal five star ranking.

Source: Brightlocal

15% Of Users Don't Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15% of prospective consumers will not even think about doing business with a company they can't discover opinions about.

Source: Statuslabs

82 Percent Of Customers Visit Review Websites Since They Wish To Acquire A Product Or A Service And Wish To Get The Truth About Business Services And Products.

Review sites are places that people go to get the truth about a business, product or service . Due to the fact that they have actually currently formed a purchase decision, users come. The bulk of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

Consumers Checking Out Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done quicker. Buying choices are made quickly.

Online reviews are clearly convincing, yet marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

Favorable Reviews Encourage 68 Percent Of Customers To Use A Local Business

Because the large bulk of consumers read reviews, you'd want yours to be appealing to new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

86 Percent Of Consumers Would Think About Composing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they spend at your business. If you provide a great experience, they will want to share it.

Source: Brightlocal

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses doubt the integrity of online reviews. However, they realize the massive impact user rankings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc