60 Percent Of Consumers Check Out Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With males being twice as likely to be affected than women.

Reviews and ranking stats show people value the viewpoint of peers more than any other material.

Source: Collective Bias

71% Of Millennials Search Consumer Reviews Of Expert Services

Over half of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% used online reviews to pick a doctor or an attorney.

Young people (age 18-35) are much more likely to employ a professional based on online reviews. Just 19% of millennials will think about hiring an attorney without any.

Source: Thomson Reuters

89% Of Individuals Choose To Read Reviews On Their Smart Devices

Be it by means of an app or a mobile browser, customers prefer to read reviews on their mobile devices.

Source: Statista

If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are positive. People anticipate to see some unfavorable reviews.

Source: Capterra

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Utilize A Business

This stat is among numerous that highlight the value of online ratings. Now that news of client complete satisfaction travels this quick, keeping your customers delighted is more important than ever.

57% of customers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for businesses with an ideal five star score.

Source: Brightlocal

More Than Half Of Shoppers Aged 25-34 Wrote Reviews

According to Statista, the younger generations are obviously the more vocal ones.

Source: Statista

64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who check out client reviews, agree that it increases their buying confidence.

Companies utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

49% Of Consumers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of consumers, who take note of the number of reviews is currently at 46%.

Source: Brightlocal

Software Reviews Impact Over 98% Of All Buyers

18 percent of software application purchasers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

A Lot Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends reveal people choose to comment if they had a favorable experience, instead of a unfavorable or average one.

Source: Brightlocal

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can also influence our buying preferences.

According to social reviews stats, Facebook impacts more than half of users' purchase choices.

Facebook reviews statistics reveal that four out of 5 users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

The Majority Of Best-selling Items Have A Typical Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to client rating statistics, conversion rates start to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

53% Of Americans Consider Product Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and desire the very best bang for their buck. It's no surprise that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

If A Business Manages To Fix Issues Rapidly And Efficiently, 95% Of Dissatisfied Customers Will Go Back To A Company

Customers don't anticipate you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is absolutely nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Aspect

Statistics reveal that reviews were more successful than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

83 Percent Of Customers Do Not Trust Advertising

The standard channels to reach consumers aren't as prominent as they used to be. The majority of users who no longer trust advertisements choose to pay attention to clients' recommendations online.

Source: Statuslabs

A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Profits

Businesses that treat clients fairly usually succeed, review websites help make sure of that.

Source: Statuslabs