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The Typical Review Word Count Has Actually Become 65% Shorter Since 2010
Recently reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers
70% Of Consumers Choose To Discover A Business Through Reviews And Posts, Instead Of Ads
Advertisements are all well and good, however it deserves attempting a different approach also. Reviews are without a doubt the very best method to discover the truth about a product or service.
Source: Statuslabs
73 Percent Of Consumers Think Written Reviews Are More Important Than Star And Number Ratings
Online review stats make it clear people aren't satisfied with ratings alone.
Client reviews make the statistics appear more genuine which is what the would-be customers are looking for. Nearly a 3rd of consumers state composed reviews are the only feature that makes them believe the sites' reviews are useful and relevant.
Source: Fan and Fuel
A One Star Increase In Ranking Can Lead To A 5% To 9% Increase In Business Profits
Businesses that treat clients honorably usually succeed, review websites help ensure of that.
Source: Statuslabs
A Lot Of Popular Items Have An Average Ranking Of 4.2 To 4.7
You can't make everybody delighted, which is why perfect 5 star rankings are suspicious. Somebody always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. In some cases a lower score really helps your overall score.
According to customer rating stats, conversion rates start to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
Just 6% Of Consumers Do Not Rely On Consumer Reviews At All
According to client review stats, a whopping 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without checking out reviews first.
Source: Statista
77% Of Buyers Do Not Trust Reviews That Are Older Than 3 Months
Customers don't care how good your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that companies ought to be continuously requesting reviews.
Source: Statuslabs
Consumers Could Invest 31% More With A Business That Has Fantastic Reviews
Take note of this statistic. The more detailed other users describe your services or product, the more money you can charge and consumer review statistics show us precisely how much more.
Source: Martech Zone
If A Company Makes An Effort To Solve Issues Quickly And Efficiently, 95% Of Unhappy Clients Will Go Back To A Company
Consumers do not expect you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
60% Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping
In-store purchasing is affected considerably by blogs and reviews on social media. With men being two times as likely to be affected than ladies.
Reviews and ranking stats show individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
Reviews Published On Twitter Can Increase Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Over Half Of People Aged 25-34 Gave Reviews
According to Statista, the more youthful generations are surprisingly the more vocal ones.
Source: Statista
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization
The star score is the first thing customers see. Still, users take note of other factors as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of American consumers.
Source: Statista