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82% Of Consumers Check Out Review Websites Since They Wish To Buy A Service Or A Product And Wish To Get The Truth About The Businesses Services And Products.
Review sites are places that customers go to get the facts about a service, product or business. Because they have actually already formed a purchase decision, users come. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
Reviews Shared On Twitter Can Help Increase Sales By 6.46%
Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
77% Of Users Do Not Rely On Reviews That Are Older Than Three Months
Customers don't care how great your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that businesses should to be constantly asking for reviews.
Source: Statuslabs
98% Of Yelp's Visitors Bought From A Business They Found On The Site
Usually, 142 million customers check out Yelp every month. This is as good a time as any if you have not declared your totally free Yelp business page.
Source: RevLocal
If They Were Asked, 77% Of Consumers Would Certainly Give A Review
More than a 35% would submit a review to notify others about their customer encounter and 24% would most likely direct their review to the business itself.
Over a 26% would want to submit a review to help other individuals with their decision making process.
Source: Podium
61 Percent Of Local Businesses Have An Average Rating Of 4 To 5 Stars
Generally two-thirds of businesses have good and exceptional rankings. Only 5% of companies have a rating below three stars.
Source: Brightlocal
71% Of Millennials Browse Customer Reviews Of Expert Services
Majority of all individuals in need of a professional service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to select a doctor or a legal representative.
Younger people (age 18-35) are much more likely to work with an expert based on online reviews. Only 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters
Online Product Reviews About An Item Can Improve Its Conversion Rate By A Whopping 270%
User review statistics show the purchase possibility for a product with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who check out consumer reviews, concur that it increases their buying confidence.
Businesses utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
60 Percent Of Consumers Consult Blog And Social Media Reviews On Their Cell Phones Before Shopping
In-store shopping is affected considerably by blogs and reviews on social media. With men being two times as likely to be affected than women.
Reviews and score stats show people value the opinion of peers more than any other material.
Source: Collective Bias
Google Represents 57.5% Of All Reviews World Wide
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
Here are the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
70% Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Many people check out a lot more reviews to get a better idea of how business is actually doing. Do not depend on that figure alone.
Source: Brightlocal
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the enormous effect user rankings have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Consumer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are generally ads.
Source: Martech Zone
US Shoppers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on various aspects of the shopping experience when individuals check out reviews. But according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US consumers.
Source: Statista
83% Of All Young Shoppers Were Invited To Submit A Review Recently
Of those invited, 80% of clients did give a review. In general, companies have actually asked 66% of all customers to give a review on their company.
Source: Brightlocal
89% Of Consumers Review A Businesses Feedback To Reviews
Not only do the majority of clients read the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.
Source: Brightlocal