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49 Percent Of Customers Consider The Number Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency too.
The share of consumers, who take note of the variety of reviews is presently at 46 percent.
Source: Brightlocal
64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who check out client reviews, concur that it increases their purchasing confidence.
Organizations use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
74% Of Local Companies Have At Least One Google Review
One review is far from enough to enhance your site's SERP ranking.
Taking a look at online scores statistics, we learnt that a company requires to have a minimum of 40 reviews before clients "Award" it with a star.
Source: Brightlocal
67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Selecting A Service Provider
Reviews have a massive effect on their decision when clients have to choose a service provider.
Source: DemandGenReport
89% Of Consumers Review A Companies Reactions To Reviews
Not only do many consumers read the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.
Source: Brightlocal
83% Of All Young Clients Were Invited To Leave A Review Recently
Of those asked, 80% of customers did give a review. Overall, companies have asked 66% of all consumers to post a review on their business.
Source: Brightlocal
More Than Four Negative Reviews About A Business Or Service Might Reduce Sales By 70%
One negative review is enough for 35 percent of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent less sales.
Of course, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Clients
24% of US shoppers consider reviews as 'extremely influential'.
To show the importance of online reviews and ratings, did you understand that 81 percent of consumers will pay more for a product with reviews and those same consumers are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of businesses really utilize them.
Although we now understand why consumer reviews are so effective, the majority of businesses apparently don't.
Source: LsaInsider
86% Of Consumers Would Consider Composing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you give them a great experience.
Source: Brightlocal
Reviews Posted On Twitter Can Help Improve Online Sales By 6.46%
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews
Online review stats show that 63% of customer reviews remain without a reply. That's too bad, because those companies are losing customers that way.
Source: Review Trackers