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64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who check out customer reviews, concur that it increases their purchasing confidence.
Businesses utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Online Product Reviews About A Product Can Boost Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase likelihood for an item with five reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
89% Of Individuals Prefer To Read Reviews On Their Mobile Phones
Be it by means of an app or a mobile web browser, consumers prefer to read reviews on their smart phones.
Source: Statista
Unfavorable Reviews Can Improve Conversion By As Much As 85%
It sounds crazy, however negative reviews can be a positive force for users to devote more time on your site. According to online review data, individuals spend more than 5 times as long on a site when they read negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
67% Of Customers Admit Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider
When customers have to select a solution provider, reviews have a massive impact on their decision.
Source: DemandGenReport
American Shoppers Regard "Product Performance" To Be The Most Useful Info In Product Reviews
When individuals read reviews, they concentrate on various aspects of the shopping experience. But according to online review stats, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA clients.
Source: Statista
15 Percent Of Clients Do Not Trust Businesses Without Online Reviews
No trust means no interactions. 15 percent of potential customers won't even think about doing business with a company they can't find opinions about.
Source: Statuslabs
60 Percent Of Consumers Check Out Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is influenced significantly by blogs and reviews on social media. With men being two times as likely to be affected than women.
Reviews and rating statistics reveal people value the opinion of peers more than any other content.
Source: Collective Bias
The Majority Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends show individuals prefer to comment if they had a positive experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
88% Of Executives Regard Reputation Risk As A Top Business Issue
Reputation management statistics indicate a company's reputation does not impact just the consumers. Prospective employees likewise look at rankings and read reviews.
Source: Deloitte
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Just 6% Of Customers Don't Rely On Client Reviews At All
According to consumer review stats, a tremendous 19% of customers constantly rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
89% Of Consumers Review A Businesses Feedback To Reviews
Not only do many clients read the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.
Source: Brightlocal
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Clients
24% of US buyers consider reviews as 'incredibly influential'.
To highlight the importance of online reviews and rankings, did you know that 81% of consumers will pay more for an item with reviews and those same clients are also willing to accept slower shipping times for such items.
Source: Turntonetworks
72% Of Consumers Won't Take Action Before They Read Some Reviews
Regardless of how attractive your marketing is, you still require client reviews. There's no skirting around it. Consumers are still willing to hear you out, but they trust other people more.
Source: My Testimonial Engine
77% Of Clients Don't Trust Reviews That Are Older Than Three Months
Clients don't care how excellent your product or service was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that companies should to be continuously asking for reviews.
Source: Statuslabs
90 Percent Of Clients Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people state about first impressions?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
If you don't have reviews on your site, consider asking your visitors to compose one.
Source: Martech Zone
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization
The star rating is the first thing customers see. Still, users focus on other elements also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American customers.
Source: Statista