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60 Percent Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social media. With men being two times as likely to be affected than women.
Reviews and score stats reveal people value the viewpoint of peers more than any other content.
Source: Collective Bias
Clients Could Spend 31% More With A Business That Has Excellent Reviews
Take note of this fact. The better other users describe your services or product, the more money you can charge and consumer review stats show us precisely how much more.
Source: Martech Zone
88% Of Executives Consider Reputation Risk As A Top Business Problem
Reputation management statistics show a business's reputation doesn't impact simply the consumers. Potential employees likewise take a look at rankings and take a look at reviews.
Source: Deloitte
Only 6 Percent Of Consumers Don't Trust Client Reviews At All
According to customer review statistics, a whopping 19 percent of customers constantly rely on online reviews and never a purchase without checking out reviews initially.
Source: Statista
Only 44% Of Local Businesses Have Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of companies actually make use of them.
Although we now understand why consumer reviews are so powerful, the majority of businesses obviously do not.
Source: LsaInsider
Half Of All Millennial's "Constantly" Read Online Reviews For Businesses
Younger individuals know the value of being informed. User-generated content has an indisputable impact on customers.
If businesses stop to consider the power of client reviews over millennials, they will realize what they've been missing out on. Older individuals are different though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
52% Of Customers Rely On A Product More If It Has Negative Reviews Also
We already touched upon the positive and negative reviews and their effect on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. People anticipate to see some negative reviews.
Source: Capterra
53% Of Americans Consider Item Reviews And Scores As The Most Essential Part Of Online Shopping.
Today's shoppers are smart and want the best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
72 Percent Of Customers Will Not Take Action Unless They Read Some Reviews
No matter how enticing your marketing is, you still require consumer reviews. There is no other way around it. Clients are still ready to hear you out, however they trust other people more.
Source: My Testimonial Engine
63.6% Of Customers Visit Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.
These online review stats reveal the basic appeal of a site can only go so far when it pertains to trust.
Source: Review Trackers
A Solitary Business Review Can Raise Its Conversions By 10%
Online review statistics show user-generated content can do miracles in terms of conversions.
A single review can have a huge impact on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can provide a mind-blowing 44% increase.
Source: RevLocal
89% Of Consumers Like To Read Reviews On Their Smartphones
Be it by means of an app or a mobile browser, people today prefer to read reviews on their mobile devices.
Source: Statista
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to purchase a new vehicle and there are numerous models which fit your requirements. How do you select the very best one for you? Well, you read reviews.
With the help of other consumers, you quickly pick a model that works for you. That's how favorable reviews convert customers into clients.
Source: Consumer Affairs