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91% Of Millennials Have Faith In Online Reviews As Much As Loved Ones
Online review statistics put clients' reviews as the most reliable source of recommendations. Online reviews usually carry the same weight as guidance from family and friends.
Source: Brightlocal
64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read consumer reviews, concur that it increases their purchasing confidence.
Organizations utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
67% Of Customers Admit Reviews Are A "Extremely Important" Factor When Choosing A Service Provider
Reviews have an enormous effect on their decision when customers have to choose a service provider.
Source: DemandGenReport
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Customers
24% of US buyers consider reviews as 'very influential'.
To illustrate the significance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for a product with reviews and those exact same clients are also going to accept slower shipping times for such items.
Source: Turntonetworks
53% Of Consumers Anticipate Companies To Reply Within A Week To Unfavorable Reviews
Online review stats prove that 63% of consumer reviews stay without a reply. That's too bad, because those businesses are losing customers that way.
Source: Review Trackers
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
86% Of Consumers Would Consider Composing A Review For A Business
Your clients are your most important resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you give them an excellent experience.
Source: Brightlocal
73% Of Customers Think Customer Reviews Are More Important Than Star And Number Rankings
Online review stats make it clear people aren't pleased with scores alone.
Client reviews make the stats appear more authentic which is what the potential customers are trying to find. Practically a 3rd of consumers state written reviews are the only feature that makes them believe the sites' reviews are appropriate and helpful.
Source: Fan and Fuel
Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can also influence our purchasing decisions.
According to social reviews stats, Facebook affects over half of users' purchase decisions.
Facebook reviews stats reveal that 4 out of 5 users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
US Buyers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews
When individuals check out reviews, they concentrate on different aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA customers.
Source: Statista
Customer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the producer says. The reason, makers' descriptions are essentially ads.
Source: Martech Zone
49% Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency too.
The share of consumers, who take note of the number of reviews is currently at 46 percent.
Source: Brightlocal