53 Percent Of Americans Consider Item Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and desire the very best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the buying decision.

Source: Statista

30% Of Customers Feel Positive About A Business Which Answers Online Reviews

Staying connected with your consumers establishes trust. Even something as simple as reacting to their reviews and comments can make them feel valued.

As you might anticipate, clients who feel this way are going to invest more cash with a business.

Source: Statuslabs

83% Of All Young People Were Asked To Leave A Review Recently

Of those asked, 80% of customers did give a review. In general, companies have actually asked 66% of all clients to submit a review on their business.

Source: Brightlocal

89% Of Clients Want To Read Reviews On Their Smartphones

Be it through an app or a mobile web browser, people today prefer to read reviews on their smart phones.

Source: Statista

Online Product Reviews About A Product Can Improve Its Conversion Rate By A Whopping 270%

User review statistics reveal the purchase likelihood for an item with five reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

More Than 4 Negative Reviews About A Company Or Service Might Reduce Sales By 70%

One negative review is enough for 35% of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of customer reviews stay without a reaction. That's too bad, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

73 Percent Of Consumers Think Written Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear individuals aren't satisfied with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the would-be clients are searching for. Almost a 3rd of consumers state written reviews are the only feature that makes them think the websites' reviews are appropriate and helpful.

Source: Fan and Fuel

90 Percent Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about first impressions, right?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to compose one.

Source: Martech Zone

More Than Half Of Customers Won't Use A Business If It Has Less Than A 4 Star Score

This stat is one of lots of that highlight the significance of online rankings. Now that news of client fulfillment travels this fast, keeping your customers pleased is more vital than ever.

57% of consumers have actually looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for organizations with a perfect five star rating.

Source: Brightlocal

Only 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of companies actually use them.

Although we now know why client reviews are so effective, the majority of businesses obviously don't.

Source: LsaInsider

82 Percent Of Consumers Go To Review Sites Since They Wish To Acquire An Item Or A Service And Wish To Get The Truth About Business Services And Products.

Review sites are places that customers go to get the truth about a item, service or business . Due to the fact that they have actually currently formed a buying decision, users come. The majority of them (89%) purchase within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

49% Of Consumers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their number and recency too.

The share of clients, who focus on the number of reviews is currently at 46 percent.

Source: Brightlocal