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Reviews Published On Twitter Can Improve Sales By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Buyers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users
Mobile users choose to get things done faster. Purchasing decisions are made rapidly.
Online reviews are certainly convincing, yet online marketers haven't necessarily come to value the power of them.
Source: Martech Zone
74% Of Regional Companies Have At A Minimum, One Google Review
A single review is far from enough to enhance your site's SERP ranking.
Looking at online ratings data, we learnt that a business needs to have at least 40 reviews before people "Award" it with a star.
Source: Brightlocal
49% Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency as well.
The share of consumers, who focus on the variety of reviews is currently at 46%.
Source: Brightlocal
71% Of Millennials Browse Consumer Reviews Of Expert Services
Majority of all individuals in need of a professional service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to pick a physician or a legal representative.
Young people (age 18-35) are much more likely to work with an expert based upon online reviews. Just 19% of millennials will think about employing an attorney without any.
Source: Thomson Reuters
53% Of Consumers Expect Businesses To Reply Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of consumer reviews stay without a reaction. That's regrettable, because those companies are losing customers that way.
Source: Review Trackers
A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Profits
Businesses that treat clients honorably usually succeed, review websites help ensure of that.
Source: Statuslabs
Most Best Selling Items Have An Average Ranking Of 4.2 To 4.7
You can't make everybody pleased, which is why perfect 5 star rankings are suspicious. Somebody always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. Often a lower score really helps your overall score.
According to consumer rating stats, conversion rates begin to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
30% Of Consumers Feel Positive About A Company Which Answers Online Reviews
Corresponding with your clients builds their trust. Even something easy like reacting to their comments and reviews can make them feel valued.
As you may anticipate, clients who feel this way are going to invest more money with a company.
Source: Statuslabs
67% Of Consumers Report Reviews Are A "Very Crucial" Factor When Picking A Solution Provider
Reviews have a huge effect on their decision when consumers have to select a solution provider.
Source: DemandGenReport
If They Were Asked, 77% Of Customers Would Definitely Submit A Review
More than a 35% would post a review to inform others about their customer experience and 24% would rather direct their review to the company itself.
Over a 26% would want to leave a review to help other individuals with their decision making process.
Source: Podium
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
77% Of Buyers Do Not Rely On Reviews That Are Older Than Three Months
Consumers don't care how excellent your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that businesses need to be constantly asking for reviews.
Source: Statuslabs
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More
We already discussed the positive and negative reviews and their impact on consumers. However, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. Consumers expect to see some negative reviews.
Source: Capterra