Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

More Than Half Of Individuals Aged 25 To 34 Wrote Reviews

According to Statista, the younger generations are obviously the more opinionated ones.

Source: Statista

53% Of Americans Consider Product Reviews And Scores As The Most Vital Part Of Online Shopping.

Today's buyers are wary and desire the very best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

95% Of Unsatisfied Customers Will Go Back To A Business If A Company Makes An Effort To Solve Problems Rapidly And Effectively

Clients do not expect you to be perfect. When things go wrong, they do expect you to take care of things. If there is nothing else a business can do to resolve a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

77% Of Clients Don't Rely On Reviews That Are Older Than 3 Months

Clients don't care how good your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that businesses need to be continuously requesting reviews.

Source: Statuslabs

74% Of Local Businesses Have At Least One Google Review

A single review is far from enough to improve your site's SERP ranking.

Taking a look at online ratings stats, we discovered that a company needs to have at least 40 reviews before people "Award" it with a star.

Source: Brightlocal

A One Star Boost In Score Can Result In A 5% To 9% Increase In Business Income

Businesses that treat clients well generally flourish, review websites help ensure of that.

Source: Statuslabs

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

89% Of Customers Browse A Businesses Replies To Reviews

Not only do the majority of consumers read the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Website

Normally, 142 million customers go to Yelp monthly. This is as great a time as any if you haven't claimed your free Yelp business page.

Source: RevLocal

89% Of Customers Choose To Read Reviews Using Their Mobile Devices

Be it through an app or a mobile web browser, consumers prefer to read reviews on their mobile phones.

Source: Statista

71% Of Millennials Browse Customer Reviews Of Expert Services

More than half of all people in need of an expert service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to choose an attorney or a physician.

Younger people (age 18-35) are a lot more inclined to employ an expert based on online reviews. Only 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

60% Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is affected substantially by blogs and reviews on social media. With men being twice as likely to be influenced than women.

Reviews and score stats show individuals value the opinion of peers more than any other content.

Source: Collective Bias

Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can likewise influence our purchasing decisions.

According to social reviews statistics, Facebook impacts the majority of users' purchase choices.

If it has positive reviews, Facebook reviews stats expose that 4 out of 5 users are likely to trust a local business.

Source: RevLocal

One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful individuals know the worth of being informed. User-generated material has an indisputable impact on consumers.

They will realize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older people are various though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

15% Of Clients Don't Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15 percent of prospective clients won't even think about doing business with a business they can't discover opinions about.

Source: Statuslabs